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Great service from Jel of Rivo! I have just downloaded this app to set up my loyalty and referral program and she was such great assistance, answering all my questions and also providing me with suggestions and solutions. I highly recommend Rivo as they also have a review app that helps encourage more customer engagement by providing them a chance to earn points. I also love how the reviews are able to be exported. Thanks again, looking forward to working with Rivo in the future as well!
We're thrilled to hear about your experience with us! Our team is always happy to assist. We appreciate your recommendation and are excited to work with you in the future. Thanks for choosing Rivo!
- Lea & Rivo Team
Sehr guter Service! Schneller Antwort und schnelle Hilfe! Kann ich nur empfehlen. Egal zu welcher Uhrzeit.
Vielen Dank für das positive Feedback und die Weiterempfehlung an die Community! 🎉 Ihre 5-Sterne werden sehr geschätzt! Tschüss, Kevin
Excellent customer service and support. (Thank you ABBIE!)Thank you so much for fixing my issues and supporting my brand Enso Apothecary on Instagram. Rivo is a wonderful app. I would highly recommend your Loyalty and Refferals app to other e-commerce brands.
Thank you so much for the awesome review! So glad our team could help and go the extra mile to fix your issue. We really appreciate the recommendation!
- Lea & Rivo Team
One of the best apps I've used ever! Fast response from the team. I would have no problem in recommending this company and look forward to their future products too.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Much appreciated, Kevin
Amazing support especially from Jel & Rivo Team, excellent application, easy to use and understand.
Thank you so much for your kind feedback! We're thrilled to hear that you had an amazing experience with our app and support team. We designed the app to be user friendly and easy to navigate, so we're glad that it worked seamlessly for you. Thanks again for your support! - Lea, Rivo Support Manager
Abbie was so helpful via the chat today! I am not very tech savvy and was struggling to get everything set up working properly. She was patient and helpful and even offered suggestions that could improve customer experience on my site. She went above and beyond!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Hey
Downloaded this app and it's very easy to setup and run.
The best support ever, thanks. / Happy Sweed
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
Very helpful! Ryan was great and helped me out very quickly when I needed help. App works great even on the free plan!
We are so happy that you like our app and customer service! Thank you so much for the positive feedback and review! 🍻 Cheers, Kevin
Another great app! So many options, especially on the Free Plan Option!
Can't wait to integrate it in our store and reward our loyal customers.
Thank you so much for leaving a positive review! 😊 If there's anything else we can do, please feel free to reach out at any time. Cheers, Kevin
Jel was AMAZING!! Typically customer service is cringy, money hungry, or simply poor. Jel was everything but that! She was fun to talk to, she gave me tips, informed me about two other Rivo apps (that I will be using), and taught me how to implement the 'potential points' feature & I can seriously go on & on about how helpful she was. Hands down, the best customer service experience of my life.
What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much! Much appreciated, Kevin