Avis (2 343)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
Modifié le 14 novembre 2023

Pete is awesome part of the team at Rivo. He helped me with app setup and all within 24h

Now it is time to test the app which is working well so far! Excited to see see my sales and return customer boost!

Pierre Francis
Royaume-Uni
9 mois d’utilisation de l’application
Rivo a répondu 16 octobre 2023

So glad you're enjoying our app! We're thrilled we could help. Looking forward to seeing your sales soar!
- Lea & Rivo Team

31 mars 2022

Abbie went above and beyond! Not only did she answer my questions, but she offered up suggestions to help me grow my business. So polite and super fast!

Jack & Jesters
États-Unis
9 mois d’utilisation de l’application
Rivo a répondu 1 avril 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! 🌟 If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

31 décembre 2021

very quick and helpful. thank you sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo much!

PINKY PROMISE LA
États-Unis
9 mois d’utilisation de l’application
Rivo a répondu 3 janvier 2022

Awesome! Thanks so much for the 5-stars. Cheers, Kevin

6 avril 2022

The team member responded very quickly and she understood my request very well. Professional and warm-hearted.

Hangsen
Royaume-Uni
9 mois d’utilisation de l’application
Rivo a répondu 6 avril 2022

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Cheers, Kevin

9 mars 2022

Used this app and noticed that people are staying a lot longer on my site and are subscribing to me. Maybe even had an effect on my conversion rate! Good CSR as well

The Cheeky Grinder
Philippines
9 mois d’utilisation de l’application
Rivo a répondu 10 mars 2022

We're so excited that our app has provided excellent results for your store! Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌 Best wishes, Kevin

27 février 2022

I got such a great experience with this app. I definitely plan on upgrading to paid plan once we get more solid customer base.

Gaman
Corée du Sud
9 mois d’utilisation de l’application
Rivo a répondu 28 février 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with the app! We're always striving to top your expectations and love the feedback! Cheers, Kevin

1 janvier 2023

Great support. Yaci went out of the way to help me. I'm excited to see what the future holds while using this app.

Mama Llama Candles
États-Unis
9 mois d’utilisation de l’application
Rivo a répondu 1 janvier 2023

Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 🙌 Cheers, Kevin

8 août 2023

Abbie went above and beyond in helping me today, she was so friendly and quick to answer all the questions i had.

Luna Forest Boutique
Australie
9 mois d’utilisation de l’application
Rivo a répondu 10 août 2023

Thank you so much for your kind words! 😊 We're delighted to have been able to go the extra mile for you. We appreciate your feedback! If you have any more questions in the future, don't hesitate to reach out.
- Lea & Rivo Team

Modifié le 7 avril 2023

Jel at Rivo help demonstrated exceptional customer service by going above and beyond to correct edits on my Shopify account. Their dedication to resolving the issue was evident through their prompt and efficient communication, as well as their willingness to offer additional support and guidance. I am grateful for Jel's efforts and highly recommend Rivo help for their outstanding service.

Mali-LaShae' Essentials
États-Unis
9 mois d’utilisation de l’application
Rivo a répondu 10 avril 2023

Our team at Rivo is dedicated to providing prompt and efficient communication. We are delighted to hear that our efforts in resolving the issue on your Shopify account were evident. We pride ourselves on going above and beyond for our customers and are pleased that we were able to offer additional support and guidance to ensure your satisfaction. Thank you for recommending us, and we greatly appreciate your business and look forward to continuing to provide you with exceptional service in the future.
Best wishes, Kevin

18 août 2023

Easy to use with powerful functions, the support team is responsive and professional, especially the staff Mica, she helped me solve lots of questions.

Craftchain
États-Unis
9 mois d’utilisation de l’application
Rivo a répondu 22 août 2023

We're so glad you found our app easy to navigate and our support team helpful and responsive! 🙌🏼 We're constantly striving to provide top-notch assistance, and it means the world to us that we could help answer your questions. Thank you so much for your kind words!
- Lea & Rivo Team