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Mary was fast and very helpful. It did not take long for her to help me. She was excellent! I love that she was able to remove branding for me to make the app look as professional as possible.
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin
Used for convert and the logic works.I wish more functions such as customized reminder for shoppers.
🙂 Thank you for the 5-star review, and your suggestion is excellent! I have submitted them over to our product team, but if there are any additional details you want to add, you can do it here http://feedback.rivo.io/. Let us know if we can help answer any questions at any time. Cheers, Kevin
merci la conseillère est superbe j'ai eu toutes les réponses a mes questions merci votre équipe est très compétente
Merci beaucoup pour tes mots gentils! Nous sommes toujours heureux de vous aider et disponibles chaque fois que vous avez besoin de nous. 🤩 Bravo, Kévin
Great features, easy to use and understand and SUPER GREAT understanding and helpful team. I seriously love everything about that app. It's a must have..
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I love this app for setting up rewards for customers! It's great to reward returning customers and send people free coupons for their birthday, etc. :-) The customer support is also amazing! Ryan helped take care of everything and was so helpful & friendly!
Glad you love our app, and we're so pleased to hear that you are satisfied with our customer support! Thank you so much for the 5-Star review. Best wishes, Kevin
Muy recomendable! Además la atención recibida fue excelente. Mis clientes usan habitualmente la aplicación, es muy útil.
¡Estamos muy emocionados de que sus clientes usen regularmente la aplicación! ¡Muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! 🎉Saludos, Kevin
This app is very easy to use and has so many cool features. Lance went above & beyond to provide great service and help me get started. Great customer service. Thanks again!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
the customer service is amazing and super fast. Arianne is just the best! she helped my out like it was nothing. many thanks to her
Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
I reached out to get information about the site and how to use it, and spoke to Abbie. Not only was she able to help me but she provided other resources to help improve my website. She went above and beyond and appreciated her help.
It's music to our ears that you are happy with our customer service! If there's anything else we can do, just let us know. Our team will be pleased to assist you! 😃 Thanks, Kevin
Great starter features for loyalty program.Will have to play with it more to see which options bring best results.