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He taught me politely.He responded quickly to various things.
And then I heard something I didn't know.
Thanks so much for the 5-stars! If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin
This app is amazing, really easy to use and very straight to the point. What's more impressive is their customer service. Jel was my customer rep and she was just so helpful. She helped me across two apps (if you need an email pop-up app, you should also check out Rivo's, it's the best, and very easy to use) and was extremely patient and kind. Overall I'd strongly recommend Rivo's products, you won't be disappointed <3
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Paul was great at fixing my issue straight away. As I use the app more I trust they will provide great customer service.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Fantastic Experience! Has made a difference in my conversion rate. Customer service is very fast and efficient. Ryan is great!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
The chat forum is extremely helpful! I've enjoyed using the app and found the process of integration into Shopify simple.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin
Their free options are amazing and the Chat available is awesome and filled with very helpful and nice people!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Paul was very useful and resourceful. He was very kind and patient and helped me get my issue resolved!
Thank you for taking the time to leave a review! We're glad to hear our team was able to assist you in resolving your issue. Thank you again for your feedback and we appreciate your business. - Lea, Rivo Support Manager
Fantastic service! Today was my first time using Rivo. When I reached out for help Arianne went above and beyond. She answered very quickly and offered very helpful advice. She even provided links on how to edit and improve my site. :) Thank you again Arianne! My shop will be way better now. :)
Thank you for the wonderful feedback! We're glad you had a fantastic experience using our app. Our team is dedicated to providing quick responses and helpful advice. 😊 We can't wait to see your store flourish!
- Lea & Rivo Team
Abbie was so helpful and responsive to our questions and requests. Really recommend Rivo. Thanks again Abbie.
We're thrilled that we were able to provide you with such outstanding service. Thank you for taking the time to share your positive experience with us and for recommending us to the Shopify community!
Cheers, Kevin
This app helps me notice the customers who are loyal to my business and it help me see who my customers are buying the most.
Wonderful! Thanks so much for the 5-star review! 🙌 Best wishes, Katherine