Avis (2 344)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
22 juillet 2022

Customer service is always quick to respond, anyone we interact with is more than happy to help. Lance was great with what I needed today. The only downside is the free plan doesn't offer much, but it works for what we need right now.

Lilac Market Headbands
États-Unis
6 mois d’utilisation de l’application
Rivo a répondu 25 juillet 2022

Hey, Lilac Market Headbands team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin

12 janvier 2023

I would recommend this app, it is easy to use. I needed assistance with the pop up portion and Abbie was wonderful. She was very direct and helped me to solve my problem. Response time was very fast as well.

Queens Hands
États-Unis
6 mois d’utilisation de l’application
Rivo a répondu 16 janvier 2023

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

2 janvier 2023

Amazing customer service. Abbie was a brilliant help, thank you! Also, love how much you can customise to suit your own branding.

Madam Foxx
Australie
6 mois d’utilisation de l’application
Rivo a répondu 3 janvier 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

7 mars 2024

Jel me ayudo muchisimo!!! gracias, mo solo me ayudo con lo que le pedi al principio si no que tambien me ayudo dandome consejos sobre ciertas cosas que no sabia como hacer para mejorar mi pagina!! thank you Jel!

Merliba
États-Unis
3 mois d’utilisation de l’application
Rivo a répondu 11 mars 2024

¡Me alegra saber que podemos ofrecerle más de lo que pidió inicialmente! Tu gratitud calienta nuestros corazones. ¡Aquí para ayudar en cualquier momento! ¡Gracias!
- Equipo Kevin y Rivo

1 mai 2021

magnifique application, programme de fidélité & récompenses complet , facile à comprendre et à lancer. traduction langue et programmation des points de fidélité super facilement.
ma communauté récoltera beaucoup de points et d'avantages grâce au système de création .
vous cherché une application de fidélisations & récompenses pour vos clients, alors je vous la conseil. c'est gratuit et super complet. merci à l'équipe pour cette belle application

Little2 kids: vêtements enfants seconde main par Aubry Gaëlle
Belgique
6 mois d’utilisation de l’application
Rivo a répondu 3 mai 2021

Merci beaucoup pour cette merveilleuse critique ! Nous sommes là pour vous à chaque fois que vous avez besoin de nous. 😊

9 juin 2023

Great customer service and a great app amazing for motivating customers more to place an order, I also love all the features the app has.

Azure Pads
Canada
6 mois d’utilisation de l’application
Rivo a répondu 12 juin 2023

Thank you so much for your review! We're happy to know that we are providing great customer service and that you love the features of our app. We appreciate your support and look forward to assisting you again soon! - Lea, Rivo Support Manager

10 janvier 2022

super friendly and very helpful! definitely a valued member of the team and thankful for his help!!!

Urban Retro
Royaume-Uni
6 mois d’utilisation de l’application
Rivo a répondu 10 janvier 2022

Awesome! We're so glad you're happy with our support! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin

27 avril 2024

great quick customer support in chat feature.

Wild Thingz Botanicals
États-Unis
6 jours d’utilisation de l’application
Rivo a répondu 29 avril 2024

Thanks for your feedback! We're happy to hear you had a great experience with our chat support. 😊
- Kevin & Rivo Team

5 décembre 2021

I use this app to for my loyalty program and I'm very impressed with the system as well as support from customer service. I highly recommend.

Klassic Garden
États-Unis
6 mois d’utilisation de l’application
Rivo a répondu 6 décembre 2021

Awesome! 🌟 Thanks so much for the wonderful review and for sharing the word about us. If you need our help, just let us know anytime! Our team is always here for you. Cheers, Kevin

9 avril 2022

I love this app and the quick customer support! It's super user friendly and easy to navigate. Abbie helped me, and even gave me some unrelated free website tips (things I didn't even realize) to help with overall appearance. Thank you so much!! :)

Golden Bohemian
États-Unis
6 mois d’utilisation de l’application
Rivo a répondu 11 avril 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled that you love our app and customer support! We're always striving to top your expectations and value your feedback! If you have further questions or if we can help along the way, feel free to reach out to us anytime. Thanks, Kevin