Avis (2 344)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
24 janvier 2022

Great, works great. Always present and immediate assistance. Simple to use, it would be the best if it had page translation.

anticalarderiamafalda.com
Italie
5 mois d’utilisation de l’application
Rivo a répondu 24 janvier 2022

Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩All the best, Kevin

Modifié le 10 février 2021

I am using it very little time and my first impressions are that it seems to me a simple and great app. Indispensable to retain customers.

Kissbel
Espagne
5 mois d’utilisation de l’application
Rivo a répondu 11 février 2021

Thanks so much for the 5-star review and feedback! 🤩 Best wishes, Katherine

7 juillet 2022

Betty's customer service was amazing. Betty was really happy to help and went above and beyond. Rivo is an excellent app to reward customers with plenty of options, free version is awesome too!

Conquest Coffee Co.
Australie
5 mois d’utilisation de l’application
Rivo a répondu 7 juillet 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

11 mai 2021

This app has a great foundation with a lot of potential. Creators respond to queries quickly. Some additional features that would be great include Eco Points for reviews, as well as for subscribing to the website mailing list. All in all, great product.

The Eco Gift Shop Co
Royaume-Uni
5 mois d’utilisation de l’application
Rivo a répondu 11 mai 2021

Excellent! It's music to our ears that you are happy with our app! ✨ Cheers to success!

27 octobre 2021

support is fast and knowledgeable and i noticed a 25 % conversion on the emails sent to recover the sale that's awesome

SandyKandy Limited Co
États-Unis
5 mois d’utilisation de l’application
Rivo a répondu 29 octobre 2021

We're so excited that our app has provided excellent results for your store! 🙌 We truly appreciate you using the app. Thanks, Kevin

21 janvier 2023

Abbie was the most helpful customer service person I have ever dealt with. She responded to all of my questions and comments immediately, fulfilled my requests and then some. Abbie went above and beyond and even pointed out some helpful tips to improve my website that had nothing to do with Rivo. I would recommend Rivo and Abbie to anyone!
Rivo itself is an incredibly useful app. It is easy and quick to setup and leads to many more sales for your loyalty program. No need to pay a programmer when you can just install Rivo, edit a couple settings, and you are ready to go. Give it a try, it's free!

Lightning Disc Golf LLC
États-Unis
5 mois d’utilisation de l’application
Rivo a répondu 22 janvier 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

12 juin 2023

The best customer service imaginable. In addition to the excellent and really useful apps from rivo, Arianne's support is particularly noteworthy. I am absolutely at a loss for words. Definitely a recommendation!!!

anatomedic
Allemagne
5 mois d’utilisation de l’application
Rivo a répondu 15 juin 2023

Thank you so much for your kind words and recommendation! It's great to hear you had a good experience with our app and support team. We truly value our customers and will continue to provide the best support possible. - Lea, Rivo Support Manager

28 avril 2022

I spoke with Annie from customer service via live chat and she was incredibly helpful. It is highly unusual to get this level of service and support. It seems the team go way beyond the extra mile to make sure their customers are happy... actually, delighted with the app and service. Bravo.

Top Gun Fans
Royaume-Uni
5 mois d’utilisation de l’application
Rivo a répondu 28 avril 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

13 juillet 2023

The app is exactly what I was looking for. I love how clever and easy it is but the best part has been definitely the customer service.

The support staff is absolutely amazing. Arianne was extremely nice and she has been a huge help with all of my questions. Her professionalism and willingness to think outside of the box to help us navigate implementation issues goes above and beyond anything I expected. I would highly recommend this app to anyone looking for a great rewards program for their business.

Definitely a stellar support experience!

pomopet
Royaume-Uni
5 mois d’utilisation de l’application
Rivo a répondu 17 juillet 2023

So glad you're loving the app! We're thrilled to have met your expectations! We appreciate your recommendation and we're here to help and make your business shine! 🎉
- Lea & Rivo Team

6 mars 2022

I enjoyed it, using it is easy and the support team is professional and quick to respond. I would like to especially thank Abbie for her help with the issues I have been having with the app.

Birders Cave
Allemagne
5 mois d’utilisation de l’application
Rivo a répondu 7 mars 2022

It's our pleasure to help you with your concern. 😊 Thanks so much for leaving such wonderful feedback. If there's anything else we can do to help along the way, just let us know. We're always here for you. ✨ Best wishes, Kevin