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Great, works great. Always present and immediate assistance. Simple to use, it would be the best if it had page translation.
Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩All the best, Kevin
I am using it very little time and my first impressions are that it seems to me a simple and great app. Indispensable to retain customers.
Thanks so much for the 5-star review and feedback! 🤩 Best wishes, Katherine
Betty's customer service was amazing. Betty was really happy to help and went above and beyond. Rivo is an excellent app to reward customers with plenty of options, free version is awesome too!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
This app has a great foundation with a lot of potential. Creators respond to queries quickly. Some additional features that would be great include Eco Points for reviews, as well as for subscribing to the website mailing list. All in all, great product.
Excellent! It's music to our ears that you are happy with our app! ✨ Cheers to success!
support is fast and knowledgeable and i noticed a 25 % conversion on the emails sent to recover the sale that's awesome
We're so excited that our app has provided excellent results for your store! 🙌 We truly appreciate you using the app. Thanks, Kevin
Abbie was the most helpful customer service person I have ever dealt with. She responded to all of my questions and comments immediately, fulfilled my requests and then some. Abbie went above and beyond and even pointed out some helpful tips to improve my website that had nothing to do with Rivo. I would recommend Rivo and Abbie to anyone!
Rivo itself is an incredibly useful app. It is easy and quick to setup and leads to many more sales for your loyalty program. No need to pay a programmer when you can just install Rivo, edit a couple settings, and you are ready to go. Give it a try, it's free!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
The best customer service imaginable. In addition to the excellent and really useful apps from rivo, Arianne's support is particularly noteworthy. I am absolutely at a loss for words. Definitely a recommendation!!!
Thank you so much for your kind words and recommendation! It's great to hear you had a good experience with our app and support team. We truly value our customers and will continue to provide the best support possible. - Lea, Rivo Support Manager
I spoke with Annie from customer service via live chat and she was incredibly helpful. It is highly unusual to get this level of service and support. It seems the team go way beyond the extra mile to make sure their customers are happy... actually, delighted with the app and service. Bravo.
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin
The app is exactly what I was looking for. I love how clever and easy it is but the best part has been definitely the customer service.
The support staff is absolutely amazing. Arianne was extremely nice and she has been a huge help with all of my questions. Her professionalism and willingness to think outside of the box to help us navigate implementation issues goes above and beyond anything I expected. I would highly recommend this app to anyone looking for a great rewards program for their business.
Definitely a stellar support experience!
So glad you're loving the app! We're thrilled to have met your expectations! We appreciate your recommendation and we're here to help and make your business shine! 🎉
- Lea & Rivo Team
I enjoyed it, using it is easy and the support team is professional and quick to respond. I would like to especially thank Abbie for her help with the issues I have been having with the app.
It's our pleasure to help you with your concern. 😊 Thanks so much for leaving such wonderful feedback. If there's anything else we can do to help along the way, just let us know. We're always here for you. ✨ Best wishes, Kevin