Avis (2 344)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
19 janvier 2023

World class customer support center service. Yes what you heard is absolutely truthy. without compliment they deserve 1M star for their performance, they are contactable and the most importantly they are responsive. The support from Jel and Arianne is definitely the best thing that makes your beautiful day, They really made my day. Jel Keep up your awesome work, you're PERFECT.

EssentialsGoodies
Canada
3 mois d’utilisation de l’application
Rivo a répondu 19 janvier 2023

You are amazing! ✨ Thank you so much for the wonderful feedback and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

23 décembre 2021

This app is great! Installed it recently and already have a few customer accounts. Very responsive customer service as well. Definitely recommend!

Wild Bay Seafood Company
États-Unis
3 mois d’utilisation de l’application
Rivo a répondu 24 décembre 2021

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin

28 février 2022

I haven't used It yet still setting it up but speaking With Harleen She was very helpful and awesome all-around I'm so excited to start using the Rivo App Thanks Harleen you're the best

Shirah
États-Unis
3 mois d’utilisation de l’application
Rivo a répondu 28 février 2022

We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩Thank you so much for the positive feedback and review! If there's anything else you need, please feel free to reach out to us anytime. Much appreciated, Kevin

21 juillet 2023

Love this app made my website look very professional and easy to set up! Abbie was a great help as well thanks RIVO!

ir·i·des·cent Fairy
États-Unis
3 mois d’utilisation de l’application
Rivo a répondu 24 juillet 2023

So glad you loved our app and found it easy to use! We're thrilled that our app helped you create a professional look effortlessly. We sincerely appreciate your support! 🎉
- Lea & Rivo Team

Modifié le 23 octobre 2023

Ho installato l applicazione tempo fa e lasciato 5 stelle ma ad oggi provo ad aprire l app e non si apre, rimane lo schermo bianco, quidni non posso piu vedere il punteggio dei miei clienti, se non si sblocca dovrò disinstallarla e trovarne una nuova

Cilio Lash Expert
Italie
3 mois d’utilisation de l’application
Rivo a répondu 17 juillet 2023

Ciao Domenico,

Vieni da Rivo. Grazie per aver portato questo alla nostra attenzione. Ci scusiamo per il disagio. Abbiamo notato che ci hai contattato qualche giorno fa e abbiamo visto che il problema è stato risolto e che riesci ad accedere all'app senza problemi. Se hai bisogno di ulteriore assistenza o hai altri dubbi, non esitare a rispondere al thread di posta elettronica o contattarmi direttamente all'indirizzo lea@rivo.io. Siamo qui per aiutarti e trasformare la tua esperienza!

Distinti saluti,
Lea

7 décembre 2023

Amazing customer service by the team, respond in minutes any time of the day & great usability of the platform. Definitely recommend

Clean Seoul
Royaume-Uni
3 mois d’utilisation de l’application
Rivo a répondu 13 décembre 2023

Thank you so much for your kind words! We're thrilled you love our support and app. Your recommendation means a lot to us!
- Lea & Rivo Team

24 juillet 2023

Aplicativo muito simples de instalar e prático para configurar. O suporte via chat também é bem rápido e atende completamente o solicitado.

en: Application very simple to install and practical to configure. The support via chat is also very fast and completely meets the request.

BROKEN LEGACY®
Brésil
3 mois d’utilisation de l’application
Rivo a répondu 26 juillet 2023

Merci beaucoup pour votre avis génial! 😊 Nous sommes ravis que vous ayez trouvé notre application facile à installer et pratique à configurer. Notre équipe d'assistance est toujours là pour vous aider rapidement avec tout ce dont vous avez besoin. Merci encore pour votre soutien!
- Lea & Rivo Team

Modifié le 13 octobre 2021

RIVO gives GREAT customer service and the rewards program for the website is awesome! We Thank You :)

Yellowstone Soap
États-Unis
3 mois d’utilisation de l’application
Rivo a répondu 19 août 2021

5-Stars! Whoot Whoot! 🤩 We're so thrilled you are enjoying our apps and excited it has provided excellent results for your store. We're always striving to top your expectations and love the feedback! If there's anything you need, let us know. Cheers, Kevin

19 août 2021

Very easy to set up and use - just enough in the way of customisation, with clear instructions. It's one of those 'does what it says on the tin' apps - it 'just works'. It also looks good. And I can integrate it with my customer account page, so customers can see all their info on one page. It's a no-brainer, to be honest! Very friendly and quick customer service, too. Can't fault them. :-)

Simply The Best Toys and Gifts
Royaume-Uni
3 mois d’utilisation de l’application
Rivo a répondu 19 août 2021

Thank you for the 5-Star review! Your honest feedback means everything to us and we're glad that you feel we're on the right track! 🙌 All the best, Kevin

11 mai 2022

I have been looking for a referral program and by chance i have found Loyalty. Not to forget the fact that they have a fast answering service support, i even got a great gift from them and i am more than happy now, and i thanks Betty for her help, her service was the best, five star for that.

LeysfexShop
Canada
3 mois d’utilisation de l’application
Rivo a répondu 11 mai 2022

You are amazing! ✨ Thank you so much for your compliments and kind words! We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin