Avis (2 342)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
12 juillet 2021

The customer service attitude is very good, the reply message is very timely, and the developers have helped us solve the problem very well.

uprettyhair
États-Unis
3 mois d’utilisation de l’application
Rivo a répondu 12 juillet 2021

Thank you so much for the 5-star review! We're always here for you and happy to help! 🙌 Much appreciated, Kevin

19 juillet 2022

The support is really swift and on point. Haven't used the app that much yet but getting a good feeling.

Lusso Lifestyle
Inde
3 mois d’utilisation de l’application
Rivo a répondu 19 juillet 2022

Thanks for the 5-Star review! We appreciate you using the app! 🙂 Best regards, Kevin

14 février 2022

Great customer service and support! Abbie is the best. The free plan is quite generous with functions and is a good start for a small business like ours. The app is easy to set up. Definitely recommend this app and the team.

EverBloom Garden
États-Unis
3 mois d’utilisation de l’application
Rivo a répondu 14 février 2022

We always make sure to provide our customers with the best service possible! 🤩 We're so glad to know that you had a great experience chatting with us, and thank you so much for recommending us to the community! Much appreciated, Kevin

12 juillet 2022

Brilliant, App support was excellent. Highly recommend especially to new businesses on Shopify. Download it

Small Pet Supplies UK
Royaume-Uni
3 mois d’utilisation de l’application
Rivo a répondu 12 juillet 2022

We are so thrilled you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! 🌟 Much appreciated, Kevin

12 avril 2023

Paul helped me today and was very responsive and quick, very helpful individual and I recommend the app for doing your loyalty referrals program and especially for the quick responsive customer service.

Sachie Clothing
États-Unis
3 mois d’utilisation de l’application
Rivo a répondu 12 avril 2023

Our team is dedicated to providing excellent customer service and ensuring our customers have a smooth experience. We appreciate your recommendation, and we're confident that our loyalty referral program will be of great value to your business. Don't hesitate to reach out if you have any further questions or needs in the future - we're always here to help!
Best regards, Kevin

23 août 2021

Hands down the best experience from a loyalty app. It's customization lets you do anything to suit your brands style while offering things that truly generate more sales.

Sizy
Australie
3 mois d’utilisation de l’application
Rivo a répondu 23 août 2021

What a wonderful review! This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 All the best, Kevin

13 août 2023

Customer Service is A1 and helped me with all my problems and then some!! great team. They helped me with things i didn't KNOW I needed help on lol

Studio Five-Star
États-Unis
3 mois d’utilisation de l’application
Rivo a répondu 18 août 2023

Thank you so much for your awesome review! We're thrilled to hear that our support team went above and beyond to assist you. It's always our pleasure to help and provide suggestions! 👍 Thanks again for your kind words! 💙
- Lea & Rivo Team

2 août 2021

Still testing the the full platform but so far very good, effective and intuitive to use!! THe customer service is also very fast and supportive.

blattglück
Autriche
3 mois d’utilisation de l’application
Rivo a répondu 2 août 2021

Thank you for leaving a review! We really appreciate you using the app. 😊 If there's anything else we can do, please feel free to reach out at any time! All the best, Kevin

26 février 2022

Hello I want to give Aroll the Biggest compliment possible! Aroll was Awesome! Aroll immediately reached out to me asking how can he assist me which was a Wonderful surprise!!! Normally the customer has to reach out for assistance! This is a wonderful way to assist customers wow! Aroll was very professional, very knowledgeable, quickly understood what I was experiencing, and immediately took charge and assisted me in a way I will be looking for this high level of support from other companies! I can not find a word to compare to the level of assistance I received from Aroll the closest I could try to come close to is Phenomenal!!! Thank you for having Aroll available to assist me! I appreciate it and is very grateful! Thank you!!!

Vision Your Own Marketplace
États-Unis
3 mois d’utilisation de l’application
Rivo a répondu 28 février 2022

Wow! This review made our day! ✨ We're so grateful for customers like you, and we greatly appreciate you using our app. Thank you so much for the wonderful and thoughtful feedback! Here at Rivo, we always make sure to provide our customers with the best service possible! We're so pleased to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Much appreciated, Kevin

26 juin 2021

Super easy to set up and customise to my business needs. Something that I think my customers are going to LOVE too!

Starlight Aromas
Royaume-Uni
3 mois d’utilisation de l’application
Rivo a répondu 28 juin 2021

Glad you are loving our app! Thank you so much for the 5-Star review. 🙂 Regards, Kevin