Avis (2 338)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
6 mars 2022

Schneller und guter Support, genau die richtige App für Einsteiger. Gutes Preis-Leistungsverhältnis.

HLH
Allemagne
27 jours d’utilisation de l’application
Rivo a répondu 7 mars 2022

Wir freuen uns sehr, dass Sie unsere App und unsere Dienste genießen! Vielen Dank für das positive Feedback und die Bewertung! 🌟Beste Grüße, Kevin

16 août 2022

Oh my, where should I start? Abbie was extraordinary, she started a chat with me introducing herself, she helped me with things I didn't know I was going to need and it was all at no extra cost to me. Abbie, keep up the wonderful work! It was a pleasure working with you.

PrinStar Fashion
États-Unis
27 jours d’utilisation de l’application
Rivo a répondu 17 août 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 😊 Cheers, Kevin

29 octobre 2022

Best customer service I've received. Great support from Maria! Thank you so much for the help + App is very easy to install and customize.

KoreanSkin
France
27 jours d’utilisation de l’application
Rivo a répondu 31 octobre 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

Modifié le 12 janvier 2022

I enjoyed everything! There is nothing negative to say about the app. Everything is really enjoyable

NJC Fashion
États-Unis
27 jours d’utilisation de l’application
Rivo a répondu 14 janvier 2022

Wow! 🤩 Thank you so much for the kind words. If you need help along the way, just let us know. Our team is always here to help. Much appreciated, Kevin

13 juin 2022

I am still learning the app and what it offers but so far I find it to be user friendly. I had amazing customer service via the web chat with Abbie. She was very helpful. I have no complaints!

Pitbull Coffee Co.
États-Unis
Presque 2 ans d’utilisation de l’application
Rivo a répondu 16 juin 2022

Hey Pitbull Coffee Co!
Just checking in to see how you are liking the app so far. Our goal is for you and all Shopify merchants to have a 5-Star experience with our apps. Was there anything that you were unsure about or are there any questions that we can help answer?
Feel free to let us know via chat and we would be happy to assist.

Much appreciated, Kevin

3 janvier 2022

Awesome customer service. The rewards program is a great idea to keep customers engaged with your products.

Legendary Computers
États-Unis
26 jours d’utilisation de l’application
Rivo a répondu 4 janvier 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

12 août 2021

I asked a lot of questions, but the customer service staff answered them very politely and clearly. I will buy this paid service!

DERM iNSTITUTE
États-Unis
26 jours d’utilisation de l’application
Rivo a répondu 12 août 2021

Thank you so much for the 5-star review, DERM iNSTITUTE! We're always here and happy to help! 🙂 Cheers, Kevin

11 août 2022

Aplicación absolutamente increíble y un servicio al cliente increíble, Abbie fue simplemente espectacular al ayudarme con cualquier pregunta que tuviera. recomendaría

Carnival Lenceria
Mexique
26 jours d’utilisation de l’application
Rivo a répondu 11 août 2022

¡Me alegro de que te encante nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin

22 janvier 2023

Awesome customer service ! Super helpful and quick response rate. I used the chat feature and it was awesome

Bergamot & Sunshine
États-Unis
26 jours d’utilisation de l’application
Rivo a répondu 22 janvier 2023

Thanks for the 5-stars! 🌟 If you have any other questions or if we can help along the way, please feel free to reach out to us anytime. 😊 Cheers, Kevin

9 janvier 2023

Arianne was a pleasure to work with! I needed help with resetting all the points back to zero after accidently back filling from the beginning of my store. She was prompt in helping reset all the points before I rolled out the program.

Queen City Creative Works
États-Unis
26 jours d’utilisation de l’application
Rivo a répondu 9 janvier 2023

Wonderful! We are always here to help, and super excited that you are happy with our service! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin