Rivo Loyalty & Referrals
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Trish was amazing. She resolved my issue and while doing so she was friendly, understanding, and went above and beyond. This was first-rate customer service. Definitely am happy I chose this app not only for the features it provides, but for the customer support.
What a wonderful review! This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated, Kevin
I'm enjoying how user friendly it is. I watched the tutorial and it was very helpful. I also had two chats with your customer service reps. The second one was Pete. He went above and beyond to help me. I was tired and working late at night and he was not only helpful but I found him to be very kind and accommodating. He even include some meems that really made the tasks I was working on pleasant. Thank you Pete, youre the best!!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Great help and quick response by the team. Love the app, really easy to use! Glad for choosing this one.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
The set up was so easy and simple. Arianne from customer service was quick to respond and help me with all my questions. Very excited to use this app.
Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Easy to use app and Abbie was amazing. Abbie gave me the best customer service experience Ive probably ever had. Answered all my questions and helped me set up the app.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. 🙌 Cheers, Kevin
Highly recommend this app! Vicky answered all my questions and got me setup in no time! 10 out of 10!
Thank you so much for the 5-stars and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin
First off, Rivo has the BEST customer service. This is my second app with them and the experience has been amazing. Abbie was soooo helpful and got me squared away quickly and with care. I can tell she really cares about the success of the businesses she helps. Super grateful as I am just now launching my store.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Just started using the app. Will re-review once I get an actual feel for how it works and how helpful/useful it is.
Awesome! 🙌 Thanks so much for using our app. If you need help along the way, please let us know. Best regards, Kevin
AA has been So helpful and AMAZING! I just added the app to my shopify store and there were a few things I wasnt sure how to tweak to fit my stores needs and AA was very quick to direct me how to fix it! So thankful I found this app and I cannot wait to share the rewards with my customers!!! :)
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
Have used a couple of Rivo apps, and have found them easy to use and customise, but the support team is why you should really get on board!
Thank you so much for sharing your experience with us! It's great to hear you've found our apps easy to use and customize. We take pride in providing top-notch support to all our users. We appreciate your support and are always here to help! - Lea, Rivo Support Manager