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I just installed the app and haven't seen it in action on my customers but I already love it! Super easy to start using it, all the features I wanted are included, it looks great on my site after customizing the colors, and I couldn't be more thankful for you guys giving it for free at the moment! I strongly and highly recommend it, thumbs up!
Thanks so much for choosing our app and for recommending us to the Shopify community! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
Easy to use app, and very good for building customer loyalty and receiving their registration, the only negative note is the free service is a little limited
The app was very helpful and useful. As well as this the help to set my site up was very simple and recommended.
We are so happy that you like our app and support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin
Really great and user friendly rewards app with responsive and friendly support. Honestly give it a try, it works perfectly. Pete from the support team is a winner.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Vraiment super application! qui comprend toute les fonctionnalités pour un programme de fidélisation classique et surtout la gestion des parrainages qui booste l'activité et en plus gratuite
Merci beaucoup pour les 5 étoiles! 🤩
I used this app to help booster sales. It was easy to install and had a free version which is cool Hope I get sales soon
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thanks so much for the 5-star review and positive feedback! 🎉 Much appreciated, Kevin
Does exactly what is says on the tin. Very easy to set up, personalise and integrate. Attentive developers too, that follow up and ensure everything is working properly for you.
Thank you so much for the thoughtful review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Katherine
I had to delete this app. My customers are not able to use the rewards on custom invoices. And when I manually use a coupon for my customer, there is absolutely no way to remove the coupon from my customer's account. When I asked about this issue, they told me to just let my customer know that it was already used. Obviously. But then every single time my customer goes in, it still shows their coupon and I now have had to explain to the customer four times that it is the one that we already used. And it is ridiculous that I can't remove that coupon from her account so she isn't asking to use it every time.
Hi Ashley!
James here, Head of Merchant Success at Rivo.
I'm so sorry for the hiccup here using rewards on custom invoices. You're right, the way you are doing it (manually using a coupon) is the best way.
One way to use a discount code on a manual invoice is to go to https://shopify.com/admin/discounts and find the discount associated with the customer for that reward, then use it on their order.
In terms of removing a reward, the best way we can recommend is to disable that code in the Shopify Admin – however I understand that's not ideal - as it will still show in their account! We added your vote to a feature request we have open for this, but you're right I totally agree. We should have this functionality built it – it's on the roadmap for the future and something we plan on implementing soon.
I'm going to pass this feedback along to our product and engineering teams as well. I reached out to you to make things right – please feel free to contact me back anytime: james@rivo.io
Cheers,
James
Excelente aplicación. Recién la estoy probando pero hasta acá se ve que tiene funciones muy interesantes. Lo mejor fue contar con la ayuda de Abbie en el chat. Muy amable y de mucha ayuda.
¡Me alegro de que te encante nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin
It is very easy to use and the customer service is excellent. Thanks Mica for your help and recommendatios.
Thank you so much for the positive 5-star review! It means the world to us, and we are here for you anytime. 😊 - Kevin