Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
27 mars 2024

Great customer service! We have been using the Rivo app for around 6 months and have experienced positive benefits as a business whilst our customers enjoy the loyalty perks.

When we hit an issue with the customer login process and the Rivo page's visibility, we were promptly assisted by the customer service team who were very helpful in solving our queries. Particular thanks are to be given to Jel who cracked an issue whilst we were transferring to a new theme!

SMALL-FOLK
Royaume-Uni
Environ un an d’utilisation de l’application
Rivo a répondu 29 mars 2024

Thrilled about your positive experience with Rivo and our customer service! Big thanks for the shoutout. We're always here to ensure everything runs smoothly for you and your customers!
- Kevin & Rivo Team

7 mars 2024

Lovely program with great assistant!

Ecosalute
Italie
Presque 3 ans d’utilisation de l’application
Rivo a répondu 8 mars 2024

Thrilled you're enjoying our app and support! Thanks for the lovely feedback. Here to help anytime! 😊
- Kevin & Rivo Team

29 mars 2024

My brand is still in start up phase, so as you could assume, we add different apps here and there just to test the " is it worth it? will it make an extra buck?" type method. Rivo was one of those apps we have seen before but didnt expect much out of it HONESTLY. However, we hit that point where my brand is growing immensely and i went to just customize the rivo app today and it really works, like i did not expect the amount of sales attributed and accounts created in the first 30 days alone!

aside from that, Jel has helped us on the customer support side and she was attentive quick and helped us with absolute ease.

So is it worth it, really? Yes, no bluff or fluff, this app actually works for us and i dont leave reviews on apps unless im actually impressed.

Boredom Kills
États-Unis
8 mois d’utilisation de l’application
Rivo a répondu 1 avril 2024

Wow, thanks for such an honest and detailed review! Thrilled Rivo exceeded your expectations and truly made an impact. Your success is what we aim for. 😊
- Kevin & Rivo Team

10 mars 2024

great customer support

1921Movement
États-Unis
Plus d'un an d’utilisation de l’application
Rivo a répondu 12 mars 2024

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
- Kevin & Rivo Team

26 février 2024

Awesome app, and customer service is great! I love it

Mundo de Unas
Mexique
Presque 3 ans d’utilisation de l’application
Rivo a répondu 28 février 2024

Thanks for the awesome review! We're so happy you love our app and customer service. Your satisfaction is our joy! 😄
- Kevin & Rivo Team

Modifié le 2 mai 2024

Always there for support and on speed!

DECODE
Émirats arabes unis
3 mois d’utilisation de l’application
Rivo a répondu 2 mai 2024

We're thrilled you had a super experience! Thanks for your enthusiasm! If you need anything, we're here for you. 🌟
- Kevin & Rivo Team

14 mai 2024

Amazing extension and support. Rivo team is available and always improving their solution, it's perfect.

ÖKO EUROPE
France
3 mois d’utilisation de l’application
Rivo a répondu 16 mai 2024

Thanks a bunch! We're thrilled you love our extension and support. Continuous improvement is our goal, so stay tuned for even more greatness!
- Kevin & Rivo Team

18 mars 2024

Very helpful and professional

4th Dimension Apparel
États-Unis
10 mois d’utilisation de l’application
Rivo a répondu 19 mars 2024

Thank you! We're thrilled you found our team helpful and professional. We're here whenever you need us!
- Kevin & Rivo Team

26 mars 2024

Customer Service has been wildly helpful. We're just getting started, but really happy to be working with such an attentive & trustworthy team.

Go Rings
États-Unis
6 mois d’utilisation de l’application
Rivo a répondu 28 mars 2024

Thrilled you're on board and finding our team helpful! We're just as excited to support you. Here's to a great journey ahead! 🌟
- Kevin & Rivo Team

4 mai 2024

It has been a great experience so far. Customer service has been a really big help and my customers love building points for future rewards.

ATouchByShaDesigns
États-Unis
3 mois d’utilisation de l’application
Rivo a répondu 6 mai 2024

Thanks for sharing! We're thrilled you're enjoying the experience. Delighted to hear our customer service and rewards program are hitting the mark!
- Kevin & Rivo Team