Avis (2 312)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
7 mars 2022

Best customer service from betty she responded oddly quick at 3 am very surprising and helped me out a ton a she is nice. deserves a raise

Dreamir Clothing
États-Unis
3 jours d’utilisation de l’application
Rivo a répondu 7 mars 2022

You are amazing! ✨ Thank you so much for your kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😃 All the best, Kevin

17 juin 2022

Ryan was very helpful. He listened to my issue and did all he could to resolve it. He even added some extra customer service by offering a free upgrade to my widget. Very impressed

The Supplement Shark
États-Unis
3 jours d’utilisation de l’application
Rivo a répondu 17 juin 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

19 septembre 2022

Arianne very helpful and prompt, Gd Job!! Willing to explain every detail. And very eager to help out

KINDERSAN
Singapour
3 jours d’utilisation de l’application
Rivo a répondu 19 septembre 2022

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Best regards, Kevin

6 janvier 2022

Fast, simple, and useful. Good customer service - thanks Jon. Would recommend to other Shopify members.

Aestre One
États-Unis
3 jours d’utilisation de l’application
Rivo a répondu 7 janvier 2022

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin

21 octobre 2022

So far so good, I've only started using it though. Service from Abbie was exceptional. Thanks Abbie

Lost Lover
Australie
3 jours d’utilisation de l’application
Rivo a répondu 21 octobre 2022

Wonderful! Thanks so much for the 5-stars and positive feedback! Best regards, Kevin

12 septembre 2021

I used this app to help with marketing. I'm confident that it'll help alot for customers to return .

Little Laughs
Afrique du Sud
3 mois d’utilisation de l’application
Rivo a répondu 13 septembre 2021

Thank you for taking the time out of your day to leave us a review, Little Laughs! 🙂 Our team here at Booster Apps is always striving to exceed your expectations so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, send us a message at support@boosterapps.com and we would be happy to see where we can improve. All the best, Kevin

14 avril 2022

Arianne mi ha aiutato tantissimo a impostare l'app non vedo l'ora di usarla e vedere se aiuta il nostro store a migliorare le conversioni!

Ketalia
Italie
3 mois d’utilisation de l’application
5 avril 2023

Rivo's support is absolutely phenomenal. They were helpful and so nice. Would totally recommend this app to others!

BiblioWonders
États-Unis
3 jours d’utilisation de l’application
Rivo a répondu 5 avril 2023

Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated. Thank you for your kind words and for choosing us!
Much appreciated, Kevin

6 septembre 2023

This has been one of the best Shopify-related decisions we've made so far.

In the past, we've struggled with getting our loyalty program working and all of the nice people at Rivo have made setting this up a breeze. And with Rivo you get a dedicated page for your loyalty program and not just a widget - although you get one of those too! I also like that they didn't try to pressure me into getting the most-expensive tier of their app - they made a recommendation based upon my needs, not what would make them the most money - I really appreciate that.

A special shout-out not only to Arianne for her initial contact and help, but especially to Paul for his great work on helping us customize the look and feel of our program. The whole crew at Rivo has been very responsive and timely in their communication and solutions. Keep up the great work!

Makana
États-Unis
3 jours d’utilisation de l’application
Rivo a répondu 8 septembre 2023

Thank you for your kind words! We're glad you had a great experience using our app. Our goal is to make things easy for our customers and provide helpful features. It means a lot that our team could customize the program to your liking. We truly appreciate your trust and support!
- Lea & Rivo Team

21 juillet 2023

Customer support it was amazing help me a lots of for the app i dont know yet but i will come back in a few days

E-ToysForKids
Grèce
3 jours d’utilisation de l’application
Rivo a répondu 24 juillet 2023

We're stoked to hear that our support team could help you out 🎉 Thank you so much for your kind words and have a fantastic day! 🙌
- Lea & Rivo Team