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I had Pete to help me out today, he was able to completely increase my customer limit on my store get rid of the 'powered by Rivo' branding at the bottom, and even moved the widget across the screen to not interfere with my other widgets for me.
We appreciate your business and want to make sure we're meeting your needs to the best of our ability. Just wondering if there are any areas you think we could improve upon? Let us know! We're open to feedback.
Thanks, Kevin
Set up was very easy, so far it works well, and customer support has been very responsive.............
We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Kevin
One of the best app on Shopify. offers great programs and features but most importantly a world class service. Mica from Rivo did a great job helping us integrate the system perfectly with out system. It was a great help. Definitely recommend this 100%.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Super service support avec des petits conseils pertinants. J'ai apprécié mes échanges via le chat avec mon interlocutrice. J'aime bien l'ensemble des services proposés, jusque la je trouve RIVO très chouette.
Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nos services ! Notre équipe travaille dur pour s'assurer que chaque client est satisfait, c'est donc formidable de recevoir des commentaires comme celui-ci. 😊
Merci, Kévin
Awesome app, they always answer your questions on the chat and make upgrades to help you start. I recommend!
Thank you so much for the 5-Stars and for recommending us! We're so glad you love our app and customer support. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin
I have only just set up the app, but it was easy and intuitive and seems like it will fit my needs. Abbie was also super helpful when I was confused about a minor thing. I look forward to using this app more!
Thanks so much for choosing our app! We are so excited that it exactly fits your needs! If you have any further questions or experience issues along the way, just let us know. We would be happy to assist you in any way we can. 🙌 Cheers, Kevin
not had chance to use properly yet but looks good so far customer service is good also fast response great staff
Thanks for the review, Unique Garden Creations! We'd like a chance to see how we could have made your experience a 5-Star and any feedback you have for us. Or if we can help in any way, drop us a line anytime. Cheers, Kevin
I like this app a lot. Also, the next day after installation I received an email from the team with the screenshot confirming that everything is OK. Very nice of them!
Excellent! It's music to our ears that you are happy with our app services and support! 🙌 Much appreciated, Katherine
I highly recommend this app for a number of reasons, the app was designed well & does what I intended for it to do, it also offers a lot for free and additional paid services I am very interested in as well. I spoke to a customer care representative named "Jel" she was extremely helpful more than I could hoped for. I highly recommend this App, I also use their review app which integrates well with one another. Keep up the great work here!
We're glad that our app met your expectations and that you found it easy to use. We're also pleased to know that you're interested in our additional paid services, and we're confident that they'll be of great value to your business. Our team is dedicated to providing helpful support and ensuring our customers have a seamless experience. We appreciate your recommendation and look forward to continuing to provide you with the best possible service.
Best wishes, Kevin
Arianne was very helpful! She helped me customize my rewards program. Thank you. The app seems pretty easy to use so far!
Thank you so much for the 5-star review! We're always here and happy to help! 🍻 Cheers, Kevin