Avis (2 352)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
10 septembre 2024

Just installed it and the customer service rep Abbie was super helpful in guiding us through the set up & giving great value adds. Already loving it!

Verve & Vibe Australia
Australie
33 minutes d’utilisation de l’application
Rivo a répondu 12 septembre 2024

Fantastic to hear you're off to a great start! Thanks for sharing your experience. We're here to help anytime you need. 😊
- Kevin & Rivo Team

11 septembre 2024

Arianne was fast and super helpful! Excited to see this app go to work. Thanks!

Jewell's Jamzz
États-Unis
44 minutes d’utilisation de l’application
Rivo a répondu 13 septembre 2024

Great to hear you found our support helpful and fast! Excited for you to see the app in action. Thanks! 😊
- Kevin & Rivo Team

2 juillet 2024

We're busy deploying and so far- we love what we are seeing, and the response time has been phenomenal. Looking forward to officially rolling it out at the end of August!

BERML BY DESIGN JEWELRY FOR MEN
Canada
18 jours d’utilisation de l’application
Rivo a répondu 3 juillet 2024

Thanks for the great feedback! We're thrilled about your positive experience and can't wait for your official rollout in August! 🎉 If you need anything, we're here to help!
- Kevin & Rivo Team

17 juillet 2024

Great service, and prompt replies from their chat and customer support.

The Rustic Board
Canada
3 mois d’utilisation de l’application
Rivo a répondu 19 juillet 2024

Delighted to hear you enjoyed our service and prompt responses! Thanks for the awesome review!
- Kevin & Rivo Team

18 novembre 2024

CSR so slow to respond ,waiting time take so long

Moda & More
Arabie saoudite
Environ 2 heures d’utilisation de l’application
Rivo a répondu 19 novembre 2024

Hi Moda & More team,

James here from Rivo – I'm sorry for your experience so far! I do see an open email thread our team sent over about the issue you had. I sent you over an email from james@rivo.io and also forwarded you the one from Support. Let me know if you received it.

Cheers,
James

3 octobre 2024

Until now I'm having a good experience.
Abbie help me out with my query and showed herself proactive doing more than I asked.
I appreciate the help, and your customer care, Abbie! #ThankYou!

AExpress Store
Irlande
Environ une heure d’utilisation de l’application
Rivo a répondu 7 octobre 2024

So glad to hear you're having a good experience! We always aim to go the extra mile. Thanks for your kind words! #YoureWelcome 😊
- Kevin & Rivo Team

16 septembre 2024

Tried some of the most reviewed options for the category, Rivo is the most capable. And not only that customer service team is lovely!

Ephes | Official Site | 10% Off Your First Order |
États-Unis
25 minutes d’utilisation de l’application
Rivo a répondu 18 septembre 2024

Thanks for choosing Rivo! We're thrilled you found it the most capable option and enjoyed our lovely customer service team. Your support means a lot to us! 😊
- Kevin & Rivo Team

17 juin 2024

very great app, I use to choose simile as my loyalty app, but the price too expensive for me, with Rivo, the price is much much better, and the greatest part is customer support, that really impressive me

Hanboost
États-Unis
2 mois d’utilisation de l’application
Rivo a répondu 19 juin 2024

Thank you so much for your kind words! We're thrilled you're enjoying Rivo and our customer support. We always strive to offer great value. Your feedback means a lot to us! 😊
- Kevin & Rivo Team

19 juillet 2024

Top notch customer service! They helped me out finding customizations and answered all my questions with photos, videos, and explained well. I highly recommend reaching out if you have any questions. They are SUPER helpful!

JSL
États-Unis
2 jours d’utilisation de l’application
Rivo a répondu 22 juillet 2024

Thrilled to hear you had a top-notch experience with our customer service! Thanks for the recommendation and your kind words. We're here for any more questions you have! 😊
- Kevin & Rivo Team

1 août 2024

Team was extremly supportive, great services

DVA
Kenya
26 jours d’utilisation de l’application
Rivo a répondu 2 août 2024

Thanks for your kind words! We're thrilled to hear you had a great experience with our team. 😊
- Kevin & Rivo Team