Avis (2 312)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
Modifié le 9 septembre 2024

Listed under the available rewards you can offer was "Commission"; that reward was not available (at least in the free version).

Hale Soaps
États-Unis
37 minutes d’utilisation de l’application
Rivo a répondu 8 septembre 2024

Hi Brian,

I'm sorry for your experience so far using the app. We store credit as a referral reward – which essentially acts as a commission for referring friends, as you can earn credit for every friend you refer. I'm more than happy to set up a referral campaign and the app to function this way for you. I updated our app listing to reflect a more accurate representation of that.

I reached out over email there to help make things right.

Cheers,
James

25 juillet 2024

The support is amazing. Very helpful. Can't wait to launch and test everything completely out!

Perfect Blend Body Care
États-Unis
Environ 2 heures d’utilisation de l’application
Rivo a répondu 29 juillet 2024

Thanks so much for your kind words! We're thrilled to hear you're happy with our support and can't wait for your launch. Best of luck!
- Kevin & Rivo Team

1 juillet 2024

Great app and great support! Very impressed

i-Krave Chinese Kitchen
Royaume-Uni
Presque 2 ans d’utilisation de l’application
Rivo a répondu 3 juillet 2024

Thank you so much for your kind words! We're thrilled you're enjoying the app and our support. Let us know if you need anything else!
- Kevin & Rivo Team

12 juin 2024

I just started using this app. So far so good. Pete has really helped me along the way. A few little hiccups with setting things up, and tricky to grasp everything, but the support has been great so far. I do wish they had a few more training courses available to help newbies or an option for a flat rate to get a bit more support and direction. However, the software and features are pretty great for the price. I think this will be a true asset to my store.

The Bold Sleeve
Canada
1 jour d’utilisation de l’application
Rivo a répondu 14 juin 2024

Thanks for your feedback! We're glad our support team has been helpful. We'll consider more training options to better assist new users like yourself. Happy to have you with us!
- Kevin & Rivo Team

13 octobre 2024

Ravis de mon échange avec ariana

La Fabrique A DeDeuh
France
Plus de 2 ans d’utilisation de l’application
Rivo a répondu 14 octobre 2024

Merci pour votre retour ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe d'assistance. Nous sommes là quand vous avez besoin de nous ! 😊
- Kevin et l'équipe Rivo

13 octobre 2024

Good Experience.

Hamaraproduct
Inde
Environ 11 heures d’utilisation de l’application
Rivo a répondu 14 octobre 2024

Thanks for sharing your experience! We're glad it was a good one. Here if you need anything else! 😊
- Kevin & Rivo Team

17 juin 2024

Friendly employee and solved my problem. Thanks a lot!

Knightsmen Grooming
Canada
4 mois d’utilisation de l’application
Rivo a répondu 18 juin 2024

Thank you for your feedback! We're glad our team could assist you effectively. Let us know if you need anything else in the future!
- Kevin & Rivo Team

5 septembre 2024

Thanks to Paul and Jel, for making the whole setting progress fluently!

ANCEL
R.A.S. chinoise de Hong Kong
Environ 19 heures d’utilisation de l’application
Rivo a répondu 8 septembre 2024

We're thrilled to hear your setup went smoothly! Thanks for your feedback, and we're here whenever you need us. 😊
- Kevin & Rivo Team

22 juillet 2024

great support from Paul for newbies like me.

JPHA
Royaume-Uni
14 jours d’utilisation de l’application
Rivo a répondu 23 juillet 2024

Thanks for your feedback! We're happy to support newbies like you. Don't hesitate to reach out if you need any more help!
- Kevin & Rivo Team

20 mai 2024

this app is the best referral/ loyalty app you can add to your store i have not been using it long but the support has always been there and they are always so helpful and will do anything they can i would definitely recommend

ATMOSFEAR
Royaume-Uni
Environ un mois d’utilisation de l’application
Rivo a répondu 22 mai 2024

Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and our support team. Your recommendation means a lot to us! 😊
- Kevin & Rivo Team