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Abby with the help desk was great for setup, got rid of customer limits and the branding logo. She also took the time to look at our store and gave us info to make a correction we missed.
Thanks for your review! We're thrilled to have assisted you effectively with your setup and store improvements. Looking forward to serving you again! 😊
- Kevin & Rivo Team
Great app and great support
Thanks for the feedback! We're thrilled you're enjoying the app and our support. 😊
- Kevin & Rivo Team
It has been a great experience so far. Customer service has been a really big help and my customers love building points for future rewards.
Thanks for sharing! We're thrilled you're enjoying the experience. Delighted to hear our customer service and rewards program are hitting the mark!
- Kevin & Rivo Team
Super service client ! Abbie a su m'aiguiller et même me donner des conseils sur mon site internet. J'ai beaucoup apprécié ! Merci !
Heureux de pouvoir vous aider ! Merci pour le message ; nous sommes heureux d'avoir pu vous aider avec votre site Web. 😊
- Kevin et l'équipe Rivo
quick to respond and was very kind!
Thanks for your kind words! We're glad to hear you had a great experience. 😊
- Kevin & Rivo Team
I haven't started using this as our website hasn't opened, but I have installed it and gone through the settings, and been talking to their live chat support. Super seamless and easy experience so far. Cannot fault the team or software. The software gives you all kinds of options to generate rewards, I think it will pull in new clients. Can't wait to launch my site and see how things go.
Thank you for sharing your positive experience! We're thrilled about your seamless setup and helpful support. Best wishes for a successful website launch!
- Kevin & Rivo Team
Dealt with Abbie this evening she was extremely helpful and professional sorting my issue out! Thanks again Abbie
Great to hear that we were able to help you out! Thank you for sharing your positive experience!
- Kevin & Rivo Team
Great customer service! We have been using the Rivo app for around 6 months and have experienced positive benefits as a business whilst our customers enjoy the loyalty perks.
When we hit an issue with the customer login process and the Rivo page's visibility, we were promptly assisted by the customer service team who were very helpful in solving our queries. Particular thanks are to be given to Jel who cracked an issue whilst we were transferring to a new theme!
Thrilled about your positive experience with Rivo and our customer service! Big thanks for the shoutout. We're always here to ensure everything runs smoothly for you and your customers!
- Kevin & Rivo Team
I love this Loyalty app! It’s easy to navigate, and keeps my customers coming back! The online chat representative Abbie was kind, patient, and knowledgeable! Thank you Rivo!
Thanks a ton for your fantastic feedback! We're overjoyed to hear Rivo and our app are making a difference for you and your customers. Here for you anytime!
- Kevin & Rivo Team
Amazing extension and support. Rivo team is available and always improving their solution, it's perfect.
Thanks a bunch! We're thrilled you love our extension and support. Continuous improvement is our goal, so stay tuned for even more greatness!
- Kevin & Rivo Team