Avis (2 269)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
22 février 2024

Always great customer service. Jel was awesome!

Hickory Hollow Soaps
États-Unis
6 mois d’utilisation de l’application
Rivo a répondu 26 février 2024

Awesome! So glad to hear you always experience great customer service with us! Thanks for the shoutout! 😊
- Kevin & Rivo Team

19 février 2024

Functionality I couldn't find with other loyalty and referral apps, and the care and engineers are amazing on supporting implementations and feature requests

tuft + paw
États-Unis
3 mois d’utilisation de l’application
Rivo a répondu 21 février 2024

Delighted our unique functionality and supportive team stood out! Your feedback on our care and engineers is truly appreciated. Thanks for choosing us! 😊
- Kevin & Rivo Team

11 mars 2024

Arianne was super helpful and extremely efficient!

World Below Brewing Co.
États-Unis
7 mois d’utilisation de l’application
Rivo a répondu 13 mars 2024

Awesome to hear we hit the mark! Thanks for the positive feedback. Let us know if you need anything else. We're here to help!
- Kevin & Rivo Team

21 février 2024

The Customer service team is prompt and easy to work with. The setup was streamlined and quick to install.

Hey Ashley Clarke
États-Unis
2 mois d’utilisation de l’application
Rivo a répondu 23 février 2024

Thrilled to hear about your smooth setup and positive experience with our team! Thanks for the feedback. 😊👍
- Kevin & Rivo Team

14 mars 2024

The customer service team has been a lifesaver! Jel has been a great asset to customize our rewards page!

molliejenkinspottery
États-Unis
20 jours d’utilisation de l’application
Rivo a répondu 18 mars 2024

Thrilled to hear we could be your lifesaver! Happy that made your rewards page shine. Thanks for the shoutout! 🌟
- Kevin & Rivo Team

28 novembre 2023

Just installed the app, quite a lot to go through, but customer support has been superb!!

LuminousXX
R.A.S. chinoise de Hong Kong
Environ un mois d’utilisation de l’application
Rivo a répondu 30 novembre 2023

Great to hear you're enjoying the app and our support team! We're always here to help whenever you need us.
- Lea & Rivo Team

9 janvier 2024

Great. Love the on-site option, easy to use, and better than similar priced competitors. Minus one star because it’s a bit clunky to use and force to look the way you want it to. I have to refresh a lot to continue to get the app customizer to display properly on the Shopify back end. Not sure if that’s an app thing or Shopify, but it get frustrating during set up. But other than that, customer service is great and I love it so far.

Struck Apparel USA
Canada
26 jours d’utilisation de l’application
Rivo a répondu 12 janvier 2024

Thanks for your feedback! We're glad you enjoy our customer support. Sorry to hear about the display issues, we'd love to help solve this. Feel free to reach out to our support team anytime – we're here to help!
- Lea & Rivo Team

4 avril 2024

5/5! thank you

Hemp Zone
États-Unis
Plus de 2 ans d’utilisation de l’application
Rivo a répondu 8 avril 2024

We're thrilled you're happy. Thanks so much for your 5-star review!😊
- Kevin & Rivo Team

29 mars 2024

The customer support is top notch, Jel was very helpful and knowledgeable I received great tips all for free highly recommend!!!

Nexclk.com
États-Unis
4 jours d’utilisation de l’application
Rivo a répondu 1 avril 2024

Super glad you found our support and tips helpful! Thanks for the high recommendation. We're here for you anytime.
- Kevin & Rivo Team

18 mars 2024

Very helpful and professional

4th Dimension Apparel
États-Unis
10 mois d’utilisation de l’application
Rivo a répondu 19 mars 2024

Thank you! We're thrilled you found our team helpful and professional. We're here whenever you need us!
- Kevin & Rivo Team