Avis (2 336)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
12 janvier 2024

App works great and is easy to update, customer support is the best! (Jel)

Squeaky's Trains & Things
États-Unis
Environ un an d’utilisation de l’application
Rivo a répondu 16 janvier 2024

Thrilled to hear you're loving our app and customer support! Thanks for sharing your positive experience. 😊
- Kevin & Rivo Team

9 janvier 2024

Great. Love the on-site option, easy to use, and better than similar priced competitors. Minus one star because it’s a bit clunky to use and force to look the way you want it to. I have to refresh a lot to continue to get the app customizer to display properly on the Shopify back end. Not sure if that’s an app thing or Shopify, but it get frustrating during set up. But other than that, customer service is great and I love it so far.

Struck Apparel USA
Canada
26 jours d’utilisation de l’application
Rivo a répondu 12 janvier 2024

Thanks for your feedback! We're glad you enjoy our customer support. Sorry to hear about the display issues, we'd love to help solve this. Feel free to reach out to our support team anytime – we're here to help!
- Lea & Rivo Team

3 mai 2024

The service is wonderful. The product is great. I love it!

ANGEPERLE
Chine
Environ un mois d’utilisation de l’application
Rivo a répondu 6 mai 2024

Thank you for your kind words! We're thrilled you love our service and product. Your satisfaction means everything to us!
- Kevin & Rivo Team

6 mars 2024

Great chatting with Paul, quick, effective and very knowledgeable staff..what a pleasure!

Online Industrial
Afrique du Sud
9 mois d’utilisation de l’application
Rivo a répondu 7 mars 2024

So glad to hear your experience was a pleasure! Thanks for appreciating our quick and knowledgeable staff. Your feedback means the world to us! 😊
- Kevin & Rivo Team

28 novembre 2023

Just installed the app, quite a lot to go through, but customer support has been superb!!

LuminousXX
R.A.S. chinoise de Hong Kong
Environ un mois d’utilisation de l’application
Rivo a répondu 30 novembre 2023

Great to hear you're enjoying the app and our support team! We're always here to help whenever you need us.
- Lea & Rivo Team

10 avril 2024

Customer service is great.
I do not have plenty of experience with the loyalty program yet but up to this point everything seems good and intuitive.

Salvajes
Uruguay
Environ 23 heures d’utilisation de l’application
Rivo a répondu 11 avril 2024

Thanks for sharing! We're happy to hear you're enjoying our service. Looking forward to impressing you more as you explore the loyalty program! 😊
- Kevin & Rivo Team

29 mai 2024

Friendly and fast

InkSync
Canada
5 jours d’utilisation de l’application
Rivo a répondu 31 mai 2024

We're glad you had a positive experience! Thanks for your feedback. Let us know if you need anything else. 😊
- Kevin & Rivo Team

21 mars 2024

The app is complete and professional. Just as customer support is quick and close to the customer's needs.

Classic Design Italia
Royaume-Uni
3 mois d’utilisation de l’application
Rivo a répondu 25 mars 2024

Thanks for your kind words! We're glad our app and support hit the mark for you. Your satisfaction is our priority. Here whenever you need us!
- Kevin & Rivo Team

30 avril 2024

We switched to this app mainly because of the customer support! amazing

Curaid™
Chypre
15 jours d’utilisation de l’application
Rivo a répondu 1 mai 2024

Thanks for switching! Glad to hear you're enjoying our customer support. Let us know if there's anything else we can do for you! 😊👍
- Kevin & Rivo Team

14 mai 2024

Abbie was amazing! She went above and beyond to assist me!

H.U.R Beautyy
États-Unis
Environ 2 mois d’utilisation de l’application
Rivo a répondu 16 mai 2024

Delighted to hear you had a great experience! Our team is here to go the extra mile whenever you need assistance.
- Kevin & Rivo Team