Avis (2 013)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
Modifié le 29 février 2024

Such a great experience! The woman who helped me got my issue resolved ASAP and lead me through everything that I needed to do. She even was able to do it on her end when I was struggling. Highly recommend them!

Lilyfield Candles
États-Unis
5 jours d’utilisation de l’application
Rivo a répondu 27 février 2024

Thrilled to hear about your great experience and quick resolution! Thanks for recommending us and for the shoutout to our team. 😊
- Kevin & Rivo Team

26 février 2024

Awesome app, and customer service is great! I love it

Mundo de Unas
Mexique
Presque 3 ans d’utilisation de l’application
Rivo a répondu 28 février 2024

Thanks for the awesome review! We're so happy you love our app and customer service. Your satisfaction is our joy! 😄
- Kevin & Rivo Team

16 mars 2024

Just installed the app and happy with their customer support so far. I don't foresee any issues in the future. Thanks Rivo!

Essential Soapworks
Canada
9 jours d’utilisation de l’application
Rivo a répondu 18 mars 2024

Great to hear you're off to a good start with us! We're here to ensure it stays that way. Thanks for choosing Rivo! 😊
- Kevin & Rivo Team

28 janvier 2024

I was having a slight problem as I was completing an upgrading on-boarding process. Paul came to my rescue. Very efficient, very quick and excellent service!!

Norfolk Deli
Royaume-Uni
Presque 3 ans d’utilisation de l’application
Rivo a répondu 30 janvier 2024

We're happy that we could efficiently and quickly assist you during the upgrade process! Thanks for the excellent feedback.
- Kevin & Rivo Team

30 avril 2024

Jel was very helpful and helped expand my customer limits. She was quick and efficient. I really appreciate her help! Thanks again!

Shear Elegance, LLC
États-Unis
1 jour d’utilisation de l’application
Rivo a répondu 1 mai 2024

We're thrilled to hear we've helped expand your customer limits! Thanks for the shoutout, we're here for you anytime! 😊🚀
- Kevin & Rivo Team

25 février 2024

nice to chat with you and so helpfull and i just want to say her lots of thanks

Topetail
Inde
Environ 2 mois d’utilisation de l’application
Rivo a répondu 27 février 2024

So happy to chat and help out! Your thanks mean a lot to us. 😊 Please don't hesitate to reach out again!
- Kevin & Rivo Team

29 mai 2024

It was great experience with the app and your support team (Pete)

Bombay Seeds
Inde
15 jours d’utilisation de l’application
Rivo a répondu 30 mai 2024

Delighted to hear you had a great experience with both the app and our support team! Thanks for sharing your positive feedback! 😊
- Kevin & Rivo Team

23 avril 2024

Abby with the help desk was great for setup, got rid of customer limits and the branding logo. She also took the time to look at our store and gave us info to make a correction we missed.

Proptaku Cosplay Studio
États-Unis
Environ 8 heures d’utilisation de l’application
Rivo a répondu 25 avril 2024

Thanks for your review! We're thrilled to have assisted you effectively with your setup and store improvements. Looking forward to serving you again! 😊
- Kevin & Rivo Team

24 mars 2024

Abbie was a pleasure to communicate with and gave helpful suggestions for improving the store.

Pressii
États-Unis
2 mois d’utilisation de l’application
Rivo a répondu 26 mars 2024

So glad you had a positive experience and found our suggestions helpful! It's our pleasure to support your store's growth. Thank you!
- Kevin & Rivo Team

6 mars 2024

Great chatting with Paul, quick, effective and very knowledgeable staff..what a pleasure!

Online Industrial
Afrique du Sud
6 mois d’utilisation de l’application
Rivo a répondu 7 mars 2024

So glad to hear your experience was a pleasure! Thanks for appreciating our quick and knowledgeable staff. Your feedback means the world to us! 😊
- Kevin & Rivo Team