Avis (2 340)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
17 août 2023

Abbie was amazing. She helped me with a few things and was able to give me clear directions. She also suggested a few things to help with my website. Abbie is a 5 star helper and very patient.

Customized Creations by Angie
États-Unis
Plus d'un an d’utilisation de l’application
Rivo a répondu 22 août 2023

Thank you so much for your amazing review! We're thrilled you had a great experience with our team. We always aim to provide valuable and helpful suggestions to improve your experience. We truly appreciate your kind words and support.
- Lea & Rivo Team

9 décembre 2021

Absolutely amazing service by team member Lance. Guided be from A to Z and spent over an hour with me with prompt replies and considerate service. Thank you!

Beabloss
Australie
Plus d'un an d’utilisation de l’application
Rivo a répondu 9 décembre 2021

We're so glad to hear you had a 5-star experience! 🤩 Thanks so much for the positive review and feedback! If you need more help along the way, just drop us a line anytime. Cheers, Kevin

6 novembre 2022

Great help by Arianne and very prompt responses. Understood the problem and provided extra assistance for me to get more familiar with the features as well.

OurDve
Inde
Plus d'un an d’utilisation de l’application
Rivo a répondu 8 novembre 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

1 mai 2023

Paul was great & he went above and beyond with helping me out. Thanks for the assistance. I give him 5 stars for the awesome customer service!

Lavish Mindz Apparel
États-Unis
Plus d'un an d’utilisation de l’application
Rivo a répondu 1 mai 2023

Thank you so much for the wonderful feedback! I'm glad to hear that Paul was able to exceed your expectations and provide exceptional customer service. We appreciate your business and look forward to serving you again soon! - Lea, Rivo Support Manager

26 juillet 2022

After receiving the best service I've had in a very long time, I couldn't but share it with others.
Professional, Courteous, friendly and kind is just a few words to describe the service I received from Abbie.
Thank you Abbie and team for creating your amazing Apps and backing them up with incredible service. Wishing you all the success you desire.
Cheers

SAKA WATER
Australie
Plus d'un an d’utilisation de l’application
Rivo a répondu 26 juillet 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

18 avril 2022

I am new this app and since installing it, it has been the easiest app to use! I highly recommend it.

almostheavenchildrensboutique
États-Unis
Plus d'un an d’utilisation de l’application
Rivo a répondu 18 avril 2022

Excellent! Thanks so much for choosing our app and recommending us to the Shopify community! 🙌 Cheers, Kevin

3 novembre 2022

Pete was WONDERFUL! He went over and beyond! I have a free account with Rivo and let me say - you get SOOO MUCH! Once my store grows, I will definitely upgrade my account to unlock all full features! Their customer service support is WONDERFUL too! and I have spoken with a handful of support associates at Rivo. This is HONESTLY the best app for their customer rewards and loyalty program. THE BEST, hands-down!! I downloaded so many other apps that weren't good enough until Rivo. The ease of setup is what I genuinely appreciate.
This is my honest review. Thank you guys!

Jubilee's Pot Pies
États-Unis
Plus d'un an d’utilisation de l’application
Rivo a répondu 3 novembre 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🤩 Cheers, Kevin

15 avril 2022

Above and beyond customer service & very quick replies! Always pleasant to deal with and the app is really easy to use. Definitely recommend!

Deadly Native Apparel
Canada
Plus d'un an d’utilisation de l’application
Rivo a répondu 15 avril 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

Modifié le 1 avril 2022

I love this app and it is definitely helping my business grow a lot! Customer service is great and Betty was very helpful . I cannot wait to upgrade to the paid plan soon . Definitely recommended

VENETA JEWELS
États-Unis
Plus d'un an d’utilisation de l’application
Rivo a répondu 26 janvier 2022

Wonderful! Thanks so much for choosing our app and recommending us to the Shopify community! 🙌 Much appreciated, Kevin

5 novembre 2022

Chatted to Taci and she was really helpful and really knowledgeable. Very happy. She even gave me a few freebies that I didn't ask for! :)

sqwarewear
Royaume-Uni
Plus d'un an d’utilisation de l’application
Rivo a répondu 8 novembre 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin