Avis (2 341)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
24 octobre 2022

I was helped by Arianne today. Initially, I just wanted to have the "Powered by Rivo" removed from our page. She was able to do that within a few minutes but also offered a few really helpful suggestions for our website. She gave me instructions on how to add a Favicon, as well as helping us adjust the location of our rewards widget. Super helpful, polite, and grateful they employ someone like Arianne! GOOD customer service is hard to find.

Full of Chic Boutique
États-Unis
Environ un an d’utilisation de l’application
Rivo a répondu 24 octobre 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

Modifié le 17 février 2022

Abbie is awesome, super helpful and she worked on my account an also made it vip thank you again!

Living Comfortably
États-Unis
Environ un an d’utilisation de l’application
Rivo a répondu 18 février 2022

Thanks so much for the awesome review! 🙌 Best regards, Kevin

8 juin 2022

Great job! Thanks for the help on the chat. Big help! I appreciate it. I am going to try to work on configuring the setup and get started now.

Delta XL
États-Unis
Environ un an d’utilisation de l’application
Rivo a répondu 9 juin 2022

We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

2 décembre 2022

The App is amazing & increased our sales.
Pete from the customer service guided me to their whole process & helped me out within a few minutes. Very recommended

CRTA©
Allemagne
Environ un an d’utilisation de l’application
Rivo a répondu 4 décembre 2022

We're so glad our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

24 mars 2021

simple and straightforward to setup. i like the customizable function for better branding. i know this will help to convert and retain customers

Yama Living
États-Unis
Environ un an d’utilisation de l’application
Rivo a répondu 24 mars 2021

Awesome! Thank you so much for the review! 🚀 All the best, Katherine

29 novembre 2022

We are new with Rivo, and haven't launched our website yet but we were extremely happy with customer service, Pete, to be specific, who was as fast as one can be, and extremely helpful with any questions. Very supportive! We are looking forward to successful results with Rivo.

Palamidas Premium Extra Virgin Olive Oils & Olives
Pays-Bas
Environ un an d’utilisation de l’application
Rivo a répondu 29 novembre 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

13 juin 2022

Arianne helped me to make some configurations on my account. So helpful and kind. I am going to switch to a paid version without a doubt when I need it.

Mosaics.co
États-Unis
Environ un an d’utilisation de l’application
Rivo a répondu 13 juin 2022

Excellent! It's music to our ears that you are happy with our services! Thanks so much for the 5-stars! 🤩 If there's anything else we can do, just let us know. All the best, Kevin

7 mars 2022

100% recommended. It is clean, neat and easy-to-use :) I loved it
100% recommended. It is clean, neat and easy-to-use :) I loved it

Merch_55
Mexique
Environ un an d’utilisation de l’application
Rivo a répondu 7 mars 2022

Thanks for the 5-stars and for recommending us. 🍻 Cheers, Kevin

21 janvier 2022

The app works perfect for my customers and the customer service is outstanding! Harleen was very personable and helpful!

InYourWax Candles
États-Unis
Environ un an d’utilisation de l’application
Rivo a répondu 21 janvier 2022

So glad you are happy with our app, and thank you so much for the 5-star review! If any other questions come up or you experience issues along the way, feel free to reach out to us anytime. 🙌 All the best, Kevin

8 janvier 2023

James helped me customizing our widget and many other things as well. Best thing is they replies typically in minutes and that is real human(not bots).

App is intuitive and easy to use.

BEST LOYALTY AND REWARD APP IN SHOPIFY APP STORE.

BEIDIOT®
Canada
Environ un an d’utilisation de l’application
Rivo a répondu 9 janvier 2023

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin