Avis (2 268)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
12 février 2023

Just downloaded this and had a query and didn't have to wait long before the super helpful Arianne was to hand! Big thanks to her and nothing was too much trouble. Very happy and seems very user friendly app.

Marwick’s Vegan Kitchen
Royaume-Uni
11 mois d’utilisation de l’application
Rivo a répondu 13 février 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

Modifié le 7 janvier 2023

Overall a great app and great support. Would love to see an added feature that allowed point multipliers in different VIP tier levels.

Bubble and Fizzy
États-Unis
11 mois d’utilisation de l’application
Rivo a répondu 9 janvier 2023

These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. 🙂 Best regards, Kevin

Modifié le 5 janvier 2023

Excellent! Jel helped me for over 6 hours. She walked me through difficult task and never rushed me.Thank you

www.sunflowersandfragrancesoaps.com
États-Unis
11 mois d’utilisation de l’application
Rivo a répondu 5 janvier 2023

Thank you so much for the positive feedback! 🙌 We are always here for you anytime you need us. Best regards, Kevin

28 octobre 2021

Excellent app and customer support! Very helpful and a very easy to use platform, which just makes this a breeze

The Quantum Crystal
Royaume-Uni
11 mois d’utilisation de l’application
Rivo a répondu 29 octobre 2021

Glad you are happy with our app and customer support. 😊 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Best regards, Kevin

11 octobre 2022

Abbie helped me with getting my customer rewards limit increased. I love her energy and tips for my store.

Chantell Ne'Cole Candle Co.
États-Unis
11 mois d’utilisation de l’application
Rivo a répondu 12 octobre 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

28 octobre 2021

The app works well. I've had it installed all year and had no issues. live chat options are handy to speak to someone if needed.

The Sweetie Shoppie
Royaume-Uni
11 mois d’utilisation de l’application
Rivo a répondu 29 octobre 2021

We're so excited that you are enjoying our services! 🤩 Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

9 janvier 2022

Easy to set up and customize. My customers love collecting their points. Customer Service is quick, knowledgeable and friendly.

The Beading Room
Canada
11 mois d’utilisation de l’application
Rivo a répondu 10 janvier 2022

Thanks so much for the 5-star review! If you have any questions or if we can help along the way, feel free to reach out to us at any time. Much appreciated, Kevin

23 juin 2022

The support received is outstanding, and the help rendered was satisfactory. Very happy with the app, special mention to Abbie. Thank you!

Replay Official Store
Singapour
11 mois d’utilisation de l’application
Rivo a répondu 23 juin 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

13 décembre 2022

Paul was awesome with assisting me with what I needed done. He was very nice and Service was prompt. Responded to all of my questions within seconds. So far the app looks very good. It was easy to set up and and I am excited to use it with my customers when my store launches!

Kane Avery Collection
États-Unis
11 mois d’utilisation de l’application
Rivo a répondu 14 décembre 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😃 Much appreciated, Kevin

13 juin 2022

This app is great and easy to work with. The customer service is even better. I asked plenty of times for help and each time they were friendly and managed to get it done. Thank you for all the help

Allay Skin
Australie
11 mois d’utilisation de l’application
Rivo a répondu 13 juin 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🍻 Cheers, Kevin