Avis (2 341)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
Modifié le 3 octobre 2021

Einfache Installation aber selbsterklärend. Aufwändig ist nur die Texte auf Deutsch zu hinterlegen. Sehr guter Support.

Fideloo
Allemagne
12 mois d’utilisation de l’application
Rivo a répondu 6 octobre 2021

Vielen Dank für die Bewertung! Lassen Sie uns wissen, ob wir Ihnen jederzeit bei der Beantwortung von Fragen helfen können. Sehr geschätzt, Kevin

5 mai 2022

I'm just starting to dig in now- super helpful support so far. I had issues with the widget placement and the instructions I was given to move it were very helpful.

Little August Ranch
États-Unis
12 mois d’utilisation de l’application
Rivo a répondu 5 mai 2022

So pleased to hear that we were able to help you with your concern. 😊 Thank you so much for the positive feedback! If there's anything else we can do, just let us know. All the best, Kevin

23 juin 2022

Arianne was so lovely, I like the app already and even more with the customer service. Thank you for making it a great experience

Samoar
États-Unis
12 mois d’utilisation de l’application
Rivo a répondu 23 juin 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

11 novembre 2022

I am loving Rivo CS Team - Especially Arianne! She did a great job helping me set up the program and answered any questions I had. I am looking forward to growing with this app. Thanks Arianne!

Practice Wingman
États-Unis
12 mois d’utilisation de l’application
Rivo a répondu 14 novembre 2022

What a wonderful review! 🤩This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

Modifié le 29 avril 2022

We cannot say enough good things about Abbie, she is truly AMAZING! We have been trying to figure out how to move our Rewards Badge from on top of our other badge on the bottom of our home page to the other side of the page, and Abbie just fixed it in like 1 minute or less... She needs a raise! Whenever we need help -Abbie is so knowledgeable and helpful. She doesn't mind assisting in the smallest of details and she is so professional, we just cannot say enough great things about her. Thank you Abbie for helping us, you truly ROCK!

Stina + Unni Luxury Interiors and Furniture
États-Unis
12 mois d’utilisation de l’application
Rivo a répondu 29 avril 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is always happy to lend our hands anytime. 😃 Thanks, Kevin

Modifié le 6 décembre 2021

Like it, will let me reward member for their purchase and incitvie member to buy more. Like how is easy to use.

Tumbler_PR
États-Unis
12 mois d’utilisation de l’application
Rivo a répondu 7 décembre 2021

Glad to hear you are liking the app so far! 😊 If you need anything at all, just let us know. We are always available to help. Thanks, Kevin

2 février 2022

This app was super simple to use to set up my loyalty program. Support was also very helpful and quick to respond.

Sweet Pineapple Shop
États-Unis
12 mois d’utilisation de l’application
Rivo a répondu 2 février 2022

Thanks so much for the positive feedback and review! 🚀 We are here for you anytime you need us. Much appreciated, Kevin

26 mai 2023

Really awesome app and amazing customer support talked with Jel, did an awesome job thanks, Jacob,

Ripple
Canada
12 mois d’utilisation de l’application
Rivo a répondu 29 mai 2023

Thank you so much for the kind words, Jacob! We're thrilled to hear that you love our app and that our team was able to provide you with top-notch customer support. We appreciate your support and hope to continue delivering an awesome experience for you! - Lea, Rivo Support Manager

4 juin 2022

The app is easy to follow and set up. I like the options to hide and show the widget. I was able to customize the widget too. They take feedback and implement features on a routine basis. Customer service is 5 stars and very immediate. I would recommend this app even for people who don't know their way around Shopify. Very easy to follow and use! If you are missing something, just ask customer service. They maybe able to fix it in about 3 minutes.

Something U Luv
États-Unis
12 mois d’utilisation de l’application
Rivo a répondu 6 juin 2022

What a wonderful review! 🙌 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the awesome feedback and 5-stars. 🍻 Cheers, Kevin

12 novembre 2021

Added App to two of my stores and Arianne was so knowledgeable, patient and helpful with everything! She is awesomeness! And it just so happened she was my assistant for both shops! I highly recommend Rivo! Thank you for this opportunity! Blessings!

HeavenAh Organics
États-Unis
12 mois d’utilisation de l’application
Rivo a répondu 12 novembre 2021

Thank you so much for using our app and for recommending us to the Shopify community! 🙌 We are so glad that you are satisfied with our customer service, and if you ever have anything you need help with or have any questions along the way, don't hesitate to let us know. Our team is always here to help. Much appreciated, Kevin