Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
19 mars 2024

Jel was extremely helpful and answered all of my questions. She even offered some great advice to help my site's appearance. Great Job!

Scary Jerry's Mountain Fire Hot Sauce
États-Unis
Environ 2 mois d’utilisation de l’application
Rivo a répondu 25 mars 2024

Wow, thanks for the awesome review! We're so glad we could help. Don't hesitate to reach out if you need more advice or support. Cheers!
- Kevin & Rivo Team

15 avril 2024

Really great customer service !

Hanmade's Bakehouse
Australie
26 jours d’utilisation de l’application
Rivo a répondu 16 avril 2024

Thanks so much! We're thrilled you enjoyed our customer service. We're always here to help! 😊
- Kevin & Rivo Team

12 février 2024

The app integrates seamlessly into our systems and has helped us to simplify our rewards communications across all platforms. The only thing I wish it could do better is deleting expired rewards that customers have been given/claimed and not used from their front facing profile. They often miss the expiry date and call us claiming their coupon that expired last year is not working.
Support is always quick to respond and answer any questions we have when we have them. I can not recommend this app enough.

PROBEAUTY Group
Canada
8 mois d’utilisation de l’application
Rivo a répondu 14 février 2024

Thanks for the positive review and valuable feedback! We're on it to make the rewards experience even smoother. Thrilled to support you and appreciate the recommendation! 🌟
- Kevin & Rivo Team

30 avril 2024

We switched to this app mainly because of the customer support! amazing

Curaid™
Chypre
15 jours d’utilisation de l’application
Rivo a répondu 1 mai 2024

Thanks for switching! Glad to hear you're enjoying our customer support. Let us know if there's anything else we can do for you! 😊👍
- Kevin & Rivo Team

19 février 2024

Functionality I couldn't find with other loyalty and referral apps, and the care and engineers are amazing on supporting implementations and feature requests

tuft + paw
États-Unis
3 mois d’utilisation de l’application
Rivo a répondu 21 février 2024

Delighted our unique functionality and supportive team stood out! Your feedback on our care and engineers is truly appreciated. Thanks for choosing us! 😊
- Kevin & Rivo Team

1 mars 2024

Exactly as described. Thanks, Pete -

MediaEclat
États-Unis
Environ 2 mois d’utilisation de l’application
Rivo a répondu 4 mars 2024

Happy to hear everything met your expectations! Thanks for the feedback. We're here whenever you need us.
- Kevin & Rivo Team

25 janvier 2024

Not often I take my time to do a review. However the service level of the people behind this app was just phenomenal. Wonderful service all the way and the app seems to work flawlessly.

In Good Hands
Norvège
Environ 2 ans d’utilisation de l’application
Rivo a répondu 26 janvier 2024

Thank you so much for taking the time to leave this review! We're thrilled about your phenomenal experience with our service and app. Your feedback is greatly appreciated!
- Kevin & Rivo Team

5 avril 2024

Excellent customer service

Session Spirit
Royaume-Uni
16 jours d’utilisation de l’application
Rivo a répondu 8 avril 2024

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
- Kevin & Rivo Team

6 mars 2024

Great!Customer service solved my problem perfectly!

Joylike
États-Unis
Environ un mois d’utilisation de l’application
Rivo a répondu 7 mars 2024

Awesome to hear your problem was solved perfectly! Our customer service is here for you anytime. Thanks for the positive feedback! 🌟
- Kevin & Rivo Team

21 février 2024

The Customer service team is prompt and easy to work with. The setup was streamlined and quick to install.

Hey Ashley Clarke
États-Unis
2 mois d’utilisation de l’application
Rivo a répondu 23 février 2024

Thrilled to hear about your smooth setup and positive experience with our team! Thanks for the feedback. 😊👍
- Kevin & Rivo Team