Rivo Loyalty Rewards Referrals
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One of the best customer service I have had on Shopify period! Arianne was super helpful, sorted out things with me and was quick on the reply. The platform is easy to use, and has lots of features to play with! Also has POS integration which Arianne pointed out which is super useful!
She managed to give up loads of goodies on the app and was just super helpful! Was with Loyalty Lion before this and they don't really have a "customer service", and takes days to reply. SO based on that, Rivo is Awesome!!!
We're thrilled you had such a positive experience with our customer service and our app's features! Thank you for the awesome feedback and for choosing us over Loyalty Lion. We're here to support you every step of the way! 😊
- Kevin & Rivo Team
Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team!
Thanks for the great review! We're thrilled you're happy with our service and that your customers love the rewards. Appreciate the recommendation! 😊
- Kevin & Rivo Team
Great fast support and got it resolved
Awesome to hear we got it resolved quickly for you! Thanks for the feedback. Here whenever you need us! 🌟
- Kevin & Rivo Team
Bryan had very nice manners, was quick to answer my questions and to the point.
Thank you for the feedback! We're glad to hear that our support was efficient and helpful. If you have any more questions, we're just a message away!
- Kevin & Rivo Team
Pete was very nice and answered my questions quickly. As for the app itself, it's pretty easy to understand with the tutorials and video help included. My only complaint is that the free version feels skimpy. You don't even get to give birthday rewards on the free version. However it is just enough to get a rewards program started and I can still offer a decent amount of ways for customers to earn rewards. Considering the nice support this app has, I still think its a good one to grow with my shop.
Thanks for your honest feedback! We're glad you find the app easy to use and appreciate our support. We're always looking to improve, so your input on the free version is invaluable. 😊
- Kevin & Rivo Team
It was easy to get the information I needed. Stellar service.
Thanks for the kind words! We're thrilled you found the info you needed easily and enjoyed our service! 😊
- Kevin & Rivo Team
very helpful!
Glad to hear you found our service helpful! Thanks for the feedback. Here for you anytime! 🌟
- Kevin & Rivo Team
App works how we need it, with little to no issues.
Any time I have contacted support, responses have been quick, precise, friendly, and more importantly resolve the issue. Arianne was amazing today <3
We're glad the app fits your needs and our support impressed you! Thanks for the love. <3
- Kevin & Rivo Team
Ravis de mon échange avec ariana
Merci pour votre retour ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe d'assistance. Nous sommes là quand vous avez besoin de nous ! 😊
- Kevin et l'équipe Rivo
Arianne was quick and efficient with my inquiry
We're glad to hear your inquiry was handled quickly and efficiently! Thanks for the feedback! 😊
- Kevin & Rivo Team