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Customer service is great, thank you.
Thank you so much! We're glad you had a good experience with our support team. Your kind words mean a lot to us. Have a fantastic day!
- Lea & Rivo Team
I love this app, I just installed it but everything is very user friendly. Super easy to navigate and edit. Really can't wait to launch to see my customers enjoy these rewards!
Awesome! Thanks so much for the positive feedback and 5-star review! 🙌 Best wishes, Katherine
At first I came across Rivo app, then I discovered that they have few more apps and all of them do some fantastic jobs. I connected with Abbie to remove branding from the app which she not only removed instantly but activated some more freebies on my account. I feel Rivo is doing some great work and providing awesome customer service. Abbie is so quick in responses that at first I thought I am talking to a robot. Huh. She is just damn quick.
We're so happy that you love our customer services and glad that you feel we're on the right track! Thank you so much for using our apps and for the thoughtful feedback! If you ever need anything, we are always here for you. 🤩 Cheers, Kevin
I can't wait to use this app. I am trialing the free version and installing it on Shopify on my own was super easy! The verification of your online store can be done via chat messaging. The service on this alone was amazing! Really prompt replies. Thank you team for this!
Excellent! It's music to our ears that you are happy with our app services and support! 🙌 Much appreciated, Kevin
We love it. Support is amazing. We are a little start up team with some coding knowledge. But they solved everything in minutes. Would suggest this app for everyone who knows how to upsell and build community. Thanks Rivo.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Just downloaded this app, but so far it's been completely seamless!! Their customer support is great, specifically worked with James and he was super helpful. The interface/software is super easy to use and understand. Highly recommend this app to anyone looking to add on a loyalty program!
We greatly appreciate you choosing our app! Thank you so much for your kind words, and we are so pleased that you are happy with our services! If there's anything else you need, just let us know anytime. Our team would be delighted to help you. 🙌 Cheers, Kevin
I used this app to get my customers a shopping experience when they shop with us. The entire process from signing up and using rewards is very easy.
Awesome! Thanks so much for the 5-star review! 🙌 Cheers, Katherine
Just installed this - very easy to use, which is a delight. The support team though is unbelievably awesome :) Always responding quickly to messages, always so kind and helpful. I will definitely use Rivo for as long as I run this business <3
Thank you for the awesome review! 🌟 We greatly appreciate you using the app. If you have further questions or experience issues along the way, please let us know. Our team here at Rivo will be happy to assist you. 😊 Much appreciated, Kevin
AMAZING support from the Rivo team. I am a bit of a slow learner when it comes to technology and the Rivo team were ever so patient with me helping me get set up. They also double checked my set up to make sure i had done it right and made suggestions for best practice using the app. Would highly recommend to anyone.
So glad to hear you had a great experience! Our team is always ready to lend a helping hand. Thank you so much for recommending Rivo! Have a wonderful day! 🙌
- Lea & Rivo Team
Abbie's gif game is very strong. She went above and beyond and made sure I was helped in the best way possible. This app is awesome and the customer support team is top notch.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer support! We're always striving to top your expectations and love the feedback! 🙂 Thanks, Kevin