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Pete is ALWAYS phenomenal. I love all the Rivo products and honestly the best customer support. They give solutions to things you don't even think about!
Thank you for your fantastic feedback! We're thrilled to have exceeded your expectations. We're always here to provide solutions and support whenever you need them.
- Kevin & Rivo Team
Abbie was quick coming back to me with my query, basically instantaneously. I went on for one question but because it was so seamless I ended up piling 4 other questions and without hesitancy, she had all the answers! Valuable asset - thank you Abbie!!
It's awesome to know that we were able to provide seamless assistance and answer all your questions accurately. 🚀 Thanks so much for taking the time to share your experience. We appreciate having you as a valued customer 🎉
- Lea & Rivo Team
It awesome having a apps like this to help promote sales on your website, I like the app on my site
Thanks so much for the review! 🙌All the best, Katherine
I used this app to set up the loyalty program on my website, it's easy to install, user-friendly and it worked perfectly right away. The technical support for verifying the website was quick and friendly, even suggested some improvements I could do and they offer support 24/7. A very good overall experience!
What an excellent review! ✨ We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Let us know if we can help answer any questions at any time. Thanks, Kevin
Has an amazing refusal and reward system, allowing me to give my customers a wide rage of ways to feel cared for by us.
So glad that you like our app so far. Thanks so much for the positive 5-star review. 🌟 If you need help along the way, just let us know! Much appreciated, Kevin
Great customer service really helpful , Abbie was her name. totally a great app for shopify user like me.
Paul was amazing in helping me figure things out and verifying my account, I enjoyed working with him! I highly recommend rivo and all of their apps as well, they are free to use to start out with and very much worth it compared to the competitors!
Thanks for your wonderful feedback! We're glad to hear that Paul was able to provide excellent support. We're glad that you enjoyed using our apps - and we're always here to help. - Lea, Rivo Support Manager
Customer service was amazing! Would definitely recommend this app if you do not already have it. It has everything you need for starting or moving over your loyalty program!!!
Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin
I recently started using this app and I must say, it has been a game-changer! It's clear that the developers have put a great deal of thought and effort into crafting an outstanding user experience.
What truly sets this app apart from the competition, however, is the phenomenal support team. Whenever I've encountered any issues or had questions, their response has been prompt, professional, and genuinely helpful. They go above and beyond to ensure that users have the best possible experience with the app.
Overall, I can't recommend this app enough. The combination of its excellent features and top-notch support make it a must-have for anyone looking to improve their productivity and streamline their tasks. Kudos to the team behind this fantastic app!
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that our app has been a game-changer for you and that you've noticed the effort we've put into crafting an outstanding user experience.
We're especially delighted to hear that our support team has exceeded your expectations. We always strive to provide prompt, professional, and genuinely helpful support to our users, and it's fantastic to hear that our team has been able to assist you with any issues or questions you've had.
We're honored by your recommendation and glad our app has improved your productivity and streamlined your tasks. We appreciate your support, and thank you for choosing our app!
Best regards, Kevin
Mica was super helpful! She even made a recommendation unrelated to Rivo that enhanced the look of my store. Thanks again for the amazing customer support!
Thanks for the lovely review! Customer satisfaction is our goal. So glad our suggestions helped your store.
- Lea & Rivo Team