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Having a loyalty program has certainly encouraged our customers to return. The customer service is quick to respond to questions I have had and help me with some of the details when setting up. I would highly recommend!
Let's see how it works. I'm delighted to be part of the beta launch and hoping that this brings new customers to my shop, since I just launch it today, as well :D
Thanks so much for the 5-stars and great review! 🌟 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Cheers, Katherine
Abbie is super amazing and quick with her responses. She was able to help add some new features to my page and with ease. Thank you!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Arianne is a 10/10 so helpful and gave me so much free resource to use. So amazing.
If you are considering this app DO IT you'll have no regret.
Thank you so much for your kind words! We're thrilled to hear that our team was able to provide you with valuable resources and support. We're glad you're finding our app helpful, and we appreciate your recommendation! - Lea, Rivo Support Manager
Ancora devo iniziare ad utilizzare questa app e già me ne sono innamorato, anche solo per la cura del cliente tramite chat. Veramente da applausi!
Sono così felice che tu stia amando la nostra app finora! Grazie mille per le 5 stelle e apprezziamo molto il tuo utilizzo della nostra app. Se c'è qualcosa con cui possiamo aiutarti lungo il percorso, faccelo sapere. Ciao, Kevin
Best customer service to date! Abbie did amazing really great help and absolutely satisfied, and app based I love the concept of it!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Seems easy to add to my shop. Now to see What it does for EH Patches. I hope it helps my business but also thrills my customers.
Thanks so much for the review! If you have any questions or if we can help in any way, feel free to reach out anytime at support@boosterapps.com. We are always here and happy to assist! Cheers, Katherine
I really enjoy the app for my small business, and I'm using the free version! Super surprised at how quick the customer service is and how helpful they are. It's hard to come by that now a days. Jel was great with helping me with the few questions I had!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! Best regards, Kevin
It's easy to use and customize, and customer service chat online was very easy and fast. I would recommend this app for anyone looking for a loyalty program for their shop.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
A few customers have gained a loyalty reward; however, Rivo does not notify customers when they have points to spend. The app really is not fully integrated into the site because I do not get notifications when customers have points to spend either. Seems like I would have to check daily to see when customers have rewards, and then create custom emails for each customers. That is really time consuming and difficult to manage.
Hi Kultured Kurlz's team!
Appreciate your review and feedback. I'm so sorry you weren't able to find these options in the app. Every time customers earn points, an email is sent out notifying them that they have points to spend. This is also the case with rewards.
Additionally actually have points reminder and expiry emails built in to the app. https://help.rivo.io/en/articles/6778445-points-expiry
Happy to have our team jump on a call and walk you through best practices and set this up personally for you! Let me know if that's something you're interested in – james@rivo.io
Cheers,
James