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This app is very easy to use. I have no problem using it, even though I am not good at English, because I can intuitively understand how to use it. However, it was a little difficult to rewrite all the words from English to other languages, so it would be nice if you could rewrite them all at once. But anyway, it's a good app that's easy to understand. I recommend it.
Hey, Tsukumo team! 🤩 We are so glad to hear you had a 5-star experience, and we thank you for recommending us to the community. We have read your suggestions, and it is excellent. I am passing your feedback on to our product team, and if there are any extra details, you'd like to add, just drop us a line anytime via chat. All the best, Kevin
VERY useful and friendly and gets the job done and Mica helped a lot with the app and with integrating it with my store.
Thank you so much for taking the time to leave a review! It truly means a lot to us that you found our app useful and easy to use. Don't hesitate to reach out if you need any further assistance in the future! - Lea, Rivo Support Manager
Even as a small business you still feel super supported with whatever you need. Arianna is the best and the sweetest! Best customer service ever
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin
カスタマーサポートの人が迅速に対応してくれて非常に助かりました！あたたかくて優しくてユーモアあるやり取りしてくれるので癒やされました。Appが使いやすくて良いですが、カスタマーサポートの人が最高で好きになりました。
私たちは常にお客様に可能な限り最高のサービスを提供するようにしています！ あなたが私たちとおしゃべりする素晴らしい経験をしたことを知ってとてもうれしく思います。 途中で他に必要なことがあれば、遠慮なくお知らせください。 私たちのチームはいつでも喜んで手を貸してくれます。 😃ありがとう、ケビン
Arianne was very pleasant to chat with and got my task completed lightning quick. The Apps seem to be working great and should help with sales on my store.
Thank you for taking the time to leave a review! We're happy to have been able to assist you. Glad the app is working well and hope they boost your sales immensely. We're always here to assist if you need us :) - Lea, Rivo Support Manager
I needed a program that was affordable, and I happened to find this one. I chatted with Jel to get everything up and running. She was super helpful and very fast. Being a small business, I am very thankful for Jel making this easy for me!
Thank you for your kind words! It's fantastic to hear that our team provided the help you needed to get the app running. We're here to assist you anytime 😊 - Lea, Rivo Support Manager
Best Apps, I would like to use it on the future, It seems like more helping when we come to the topic of running Business.
Thanks for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. 😊Cheers, Katherine
I didnt like that the name of the RIVO app on shopify includes SMS. But there is no sms function in the app. Abbie sent me a link with a different app by RIVO but look what returned "Rivo Abandoned Cart Recovery is not currently published on the Shopify App Store. If you have support questions, contact Rivo directly." OTHER THAN THAT..I ENJOY YOUR POP-UP AND REWARDS FUNCTIONS. And your chat support ABBIE was top level helpful and kind.
Nice love it and everything is beautiful and easy to control lovvvvvvvveeeee it and now to vet new costumers
We are so excited that you love our app! Thank you so much for the positive feedback and 5-stars! 🙌 All the best, Katherine
BEST CUSTOMER SERVICE!!! Abbie was so helpful with the app and so much more. Definitely excited to see what this app does for our sales. I would highly recommend for the fact that their employees go above and beyond for their customers.
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin