리뷰 (2,338)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2023년 9월 9일

Jel was very helpful with all the questions I had and even made suggestions to improve my store

A Hair Party
미국
앱 사용 기간 3일
답글 Rivo개 2023년 9월 13일

Thanks so much for your kind words! It was a pleasure assisting you with your questions and offering suggestions to enhance your store. Glad we could be of help!
- Lea & Rivo Team

2023년 9월 18일

This has been the best customer service experience I've had with a Shopify app. They helped me resolve everything immediately. While many configurations were required, they were there to assist me with all my questions. And what I couldn't figure out, they directly supported me with the code. Thanks to Abbie and Amanda.

TEIA
멕시코
앱 사용 기간 3일
답글 Rivo개 2023년 9월 20일

We really appreciate your feedback! Happy to hear you had a great experience with our app. Our team is always here to help and answer any questions you may have. Thank you for choosing Rivo!
- Lea & Rivo Team

2021년 1월 25일

I came across this loyalty building app last week. I am just adding it and I am looking forward to gaining more happy and loyal customers and to use it to maximum effect. 1. To drive customers to my website, but mostly to encourage and reward existing customers to come back to order more... It has been simple to set up and the customer service and support has been second to none or as my da would say “First Class”. An excellent addition to the pulling power for my website... Well done Booster Apps!

Precious as a Pearl
영국
앱 사용 기간 3일
답글 Rivo개 2021년 1월 25일

Thank you for the awesome review Pauline, was great to chat today and learn more about your business! Looking forward to helping you grow your loyalty program.

Cheers
Stuart

2022년 3월 7일

Best customer service from betty she responded oddly quick at 3 am very surprising and helped me out a ton a she is nice. deserves a raise

Dreamir Clothing
미국
앱 사용 기간 3일
답글 Rivo개 2022년 3월 7일

You are amazing! ✨ Thank you so much for your kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😃 All the best, Kevin

2022년 6월 17일

Ryan was very helpful. He listened to my issue and did all he could to resolve it. He even added some extra customer service by offering a free upgrade to my widget. Very impressed

The Supplement Shark
미국
앱 사용 기간 3일
답글 Rivo개 2022년 6월 17일

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

2022년 9월 19일

Arianne very helpful and prompt, Gd Job!! Willing to explain every detail. And very eager to help out

KINDERSAN
싱가포르
앱 사용 기간 3일
답글 Rivo개 2022년 9월 19일

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Best regards, Kevin

2022년 1월 6일

Fast, simple, and useful. Good customer service - thanks Jon. Would recommend to other Shopify members.

Aestre One
미국
앱 사용 기간 3일
답글 Rivo개 2022년 1월 7일

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin

2022년 10월 21일

So far so good, I've only started using it though. Service from Abbie was exceptional. Thanks Abbie

Lost Lover
오스트레일리아
앱 사용 기간 3일
답글 Rivo개 2022년 10월 21일

Wonderful! Thanks so much for the 5-stars and positive feedback! Best regards, Kevin

2023년 4월 5일

Rivo's support is absolutely phenomenal. They were helpful and so nice. Would totally recommend this app to others!

BiblioWonders
미국
앱 사용 기간 3일
답글 Rivo개 2023년 4월 5일

Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated. Thank you for your kind words and for choosing us!
Much appreciated, Kevin

2023년 9월 6일

This has been one of the best Shopify-related decisions we've made so far.

In the past, we've struggled with getting our loyalty program working and all of the nice people at Rivo have made setting this up a breeze. And with Rivo you get a dedicated page for your loyalty program and not just a widget - although you get one of those too! I also like that they didn't try to pressure me into getting the most-expensive tier of their app - they made a recommendation based upon my needs, not what would make them the most money - I really appreciate that.

A special shout-out not only to Arianne for her initial contact and help, but especially to Paul for his great work on helping us customize the look and feel of our program. The whole crew at Rivo has been very responsive and timely in their communication and solutions. Keep up the great work!

Makana
미국
앱 사용 기간 3일
답글 Rivo개 2023년 9월 8일

Thank you for your kind words! We're glad you had a great experience using our app. Our goal is to make things easy for our customers and provide helpful features. It means a lot that our team could customize the program to your liking. We truly appreciate your trust and support!
- Lea & Rivo Team