Rivo Loyalty & Referrals

Rivo Loyalty & Referrals

Built for Shopify

리뷰 (2,041)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2021년 10월 30일에 편집됨

This App can NOT yet reward customers with Gift Cards. It instead gives a discount code so the customer can buy themselfes a voucher and they can then redeem in another purchase. However the friendly support and team is promising to add this and I hope to be able to use this soon. 5 stars if they add this feature.

My Gadget Planet
독일
앱 사용 기간 2일
답글 Rivo개 2021년 11월 1일

Thank you for your feedback and for trying Rivo Loyalty! I'm so sorry for not having this feature available yet. As mentioned by our merchant success team, you can still add a gift card as a 'free product' reward in the app, which is a great workaround we've seen other merchants have success with.

Building out the feature to reward customers with gift cards is definitely on the roadmap for release, and I've asked our head of engineering to bump this up in priority as well.

I've added your vote to the feature request and when we release it, we'll reach out and let you know!

Cheers,
James & the team at Rivo :)

2021년 3월 17일

I have verified the functionality and it has nice features and works well. Thank you for this free app.

NYDHI RETAIL STORE
미국
앱 사용 기간 대략 1시간
답글 Rivo개 2021년 3월 23일

Thanks for the 5-Star review! 🤩Best wishes, Katherine

2021년 10월 21일

Quick support and was verified within minutes! I also got an added bonus and received the removal of branding complimentary.

Nostalgy: The Candle Company
미국
앱 사용 기간 대략 1시간
답글 Rivo개 2021년 10월 21일

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Best wishes, Kevin

2023년 3월 13일

Just downloaded the app and it seems to work great so far. The set-up is simple to follow and when I needed some help, Abbie, jumped right in and straighten things out for me. Abbie also gave me feedback about my website which was beyond her call of duty. I love it when people go out of their way to help. Thanks Abbie, and thanks Rivo.

Nahl Gifts
싱가포르
앱 사용 기간 대략 1시간
답글 Rivo개 2023년 3월 13일

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us.
Best regards, Kevin

2022년 12월 29일

Pete was great to work with! He help me out with not only the app but also with some tips on my Shopify page! He goes above and beyond and you can tell he is passionate about his job which helps me to do what I am passionate about.

Another Way Boutique
미국
앱 사용 기간 대략 1시간
답글 Rivo개 2022년 12월 29일

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

2022년 11월 1일

I use Rivo's other apps and have been happy, so I'm expecting more of the same with this. Great customer service!

Fundamental Magick
미국
앱 사용 기간 대략 1시간
답글 Rivo개 2022년 11월 2일

Wonderful! 🎉We greatly appreciate you using our apps, and we are always here anytime you need us. Thank you so much for the positive feedback! All the best, Kevin

2022년 6월 26일

Just signed up and haven't used the app's features yet, but I am at least pleased with how easy it was to set-up and the awesome assistance I received from Vicky to make sure I was set up for success!

SoulstarStyles.com
미국
앱 사용 기간 대략 1시간
답글 Rivo개 2022년 6월 27일

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

2023년 4월 18일

If I could leave 10 stars on this review I would! Fast, easy to communicate with and beyond helpful customer service. Abbie is a fantastic representative of a great brand.

Elevated Equestrian
미국
앱 사용 기간 대략 1시간
답글 Rivo개 2023년 4월 18일

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at RIvo will be delighted to assist you.
All the best, Kevin

2021년 7월 28일

I'm thrilled to have this feature for my customers. I know I personally love it when my fav shops offer a rewards program! As a small business, we can't always afford to put money into these 'extras' when we're starting out as it really adds up, but this app helps us offer the same perks as the bigger companies that use paid apps. Loyalty Hero has loads of customizable features in the free version so you don't feel like you're limited at all. Great customer service too. As someone who is new to shopify & trying to figure out all these apps/widgets, they quickly responded & helped me with my question :)

Cerridwen's Cauldron
캐나다
앱 사용 기간 대략 1시간
답글 Rivo개 2021년 7월 28일

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to help contribute to you and your business's success. If you ever need anything, we are here for you anytime! Much appreciated, Kevin

2022년 8월 28일

Maria went above and beyond to satisfy my request today! A simple question I had, and she earned a forever customer by her professionalism, communication and kindness! Thank you!

Far Arden Essentials
미국
앱 사용 기간 대략 1시간
답글 Rivo개 2022년 8월 30일

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin