리뷰 (2,313)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2024년 8월 17일

I love this app! I have tested pretty much all the loyalty apps available for Shopify, and this is by far the best. Even better is the awesome customer service. Jel was very helpful today and upgraded my account for free! Now that's service!

Simon's Collectibles
영국
앱 사용 기간 6개월
답글 Rivo개 2024년 8월 19일

So glad to hear that, thank you! We're thrilled you love the app and our service. Enjoy your upgrade! 😊🎉
- Kevin & Rivo Team

2024년 8월 27일

Jel was super helpful and ready to help with various things. I really appreciate your hard work guys and keep it up!!

Soulmoss
오스트레일리아
앱 사용 기간 2개월
답글 Rivo개 2024년 8월 28일

Thanks so much! We're glad to be helpful and appreciate your kind words. We'll keep working hard to support you!
- Kevin & Rivo Team

2024년 9월 18일

RIVO has been excellent to work with. From clear onboarding instructions to 5 star to assist you along the way building a comprehensive rewards program. Would highly recommend!

Vera Hair Company
미국
앱 사용 기간 4개월
답글 Rivo개 2024년 9월 19일

We're thrilled to hear about your positive experience with RIVO! Thanks for the high praise and recommendation. 😊
- Kevin & Rivo Team

2024년 8월 18일

I reached out to Paul for a couple of questions. He was very quick to assist me. I was a little bummed to find out there isn't a way for customers to enter text on question based "ways to earn" tasks within the app like a couple of other apps offer and the only work around is to create a form with a separate URL or something. Hopefully an in app question/form option comes in the future since it really is a great app. Either way, Paul was great and gave me the little bit of code I needed for the landing page in like 5 seconds.

TrendyBlendMarket
미국
앱 사용 기간 대략 1개월
답글 Rivo개 2024년 8월 19일

Thanks for your feedback! We're glad our support team was quick to help. We appreciate your suggestion and will keep it in mind for future updates. Happy to hear you're enjoying the app overall!
- Kevin & Rivo Team

2024년 8월 12일에 편집됨

(Updated Review 8/12)

Rivo is a great app at an affordable price. We had a hiccup in the past, but they sincerely took ownership of the problem and made it right. Don't pass on Rivo, your customers will thank you.

Sky High West Chester
미국
앱 사용 기간 대략 2년
답글 Rivo개 2024년 8월 9일

Hey Brandon,

I'm so sorry for your experience with support. I can see you were waiting a few days for a response. Regarding the actual page load on mobile – I believe this is now resolved.

I sent you over an email to help make things right there.

Cheers,
James

2024년 9월 29일

I’ve been using the Rivo Loyalty and Rewards app, and it has been such a seamless experience! Special thanks to Paul and Pete for their outstanding support—they’ve been incredibly helpful and prompt in addressing all my queries over the past few days. I truly appreciate their dedication and assistance. The app itself is easy to use, and I’m confident it will continue to be a key part of my business. I’m definitely staying a loyal client!

Lush and Co. Jewelry
싱가포르
앱 사용 기간 27일
답글 Rivo개 2024년 9월 30일

We're so glad to hear your experience with Rivo Loyalty and Rewards has been seamless and that our support team has been so helpful! Thanks for staying loyal and for the wonderful feedback. 😊
- Kevin & Rivo Team

2024년 10월 1일

Rivo have help get 7 orders within 7 days after installed. And pete are very kind and helpful. i think RIvo should be best and have most reasonable price.

crochetpark
홍콩(중국 특별행정구)
앱 사용 기간 19일
답글 Rivo개 2024년 10월 3일

We're so glad to hear Rivo helped boost your orders and that you found our customer service helpful! Thanks for the fantastic feedback. 😊
- Kevin & Rivo Team

2024년 10월 13일

The app is excellent, easy to set up, and has fantastic customer service. Thank you, Paul, for your assistance, quick responses to my inquiries, and for helping me maximise the application's potential.

Samson Mwita
영국
앱 사용 기간 2개월
답글 Rivo개 2024년 10월 14일

Thank you for your wonderful review! We're thrilled you find the app excellent and our service helpful. We're always here to assist and support you! 😊
- Kevin & Rivo Team

2024년 9월 18일

Thank you very much for Arianne's help, she is really great. I believe that everyone who knows her knows that she is not only excellent, but also a very good person. This is why I love her so much. If possible, I would like to get to know Arianne because she is really excellent. Finally, I wish her happiness every day. Love you, Arianne.

Amorumshop
홍콩(중국 특별행정구)
앱 사용 기간 7일
답글 Rivo개 2024년 9월 20일

Thank you so much for your heartfelt review! We're thrilled to hear that our team member made such a positive impact. We'll be sure to pass along your kind words. Wishing you happiness every day! 😊
- Kevin & Rivo Team

2024년 10월 22일

Great fast support and got it resolved

Bob and Penny Lord Journeys of Faith
미국
앱 사용 기간 3년 초과
답글 Rivo개 2024년 10월 24일

Awesome to hear we got it resolved quickly for you! Thanks for the feedback. Here whenever you need us! 🌟
- Kevin & Rivo Team