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By far, the most amazing experience in the first ten minutes of setting up the app. Jel helped me remove all of the Rivo branding and even Shopify branding on my site to improve my customer experience. The best part was, I didn't have to ask. Simply open the customer service chat and they will take care of you! :) THANKS RIVO!
We're so delighted to hear that you had an amazing experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
I just started but so far Paul was super helpful and even gave me some other suggestions for my store. Definitely recommend!!
Thank you so much for your feedback! We're happy to hear that our team was able to assist you and offer valuable suggestions for your store. If you need any further assistance, don't hesitate to reach out to us! - Lea, Rivo Support Manager
Very nice app to engage your customers with your brand and reward them for their loyalty. Great support team as well.
Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have.
Best regards, Kevin
Great customer service, the product is easy to use. I only wish you could upgrade the free program to change branding on the widget. But, overall great experience and cool people!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
Arianne from customer support went above and beyond to help my configuration issues as I start enabling the Rivo Loyalty app. Kudos to her and the support team!
Thanks for the 5-Star review! 🌟 So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 All the best, Kevin
top service! REALLY GOOD ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Thanks for the 5-Star review! 🤩 Regards, Kevin
Lance wa very helpful with the first steps with application! He also showed to me additional application for reviews.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin
I'm giving a 4 star for customer service. Abbie helped to understand how to use the app and some extra information to get better results for my store. She was very helpful and nice. Thanks again Abbie! Will change star rating after I see the results of using app but I think it will change to a 5 star.
Hi, Forever Empowered Creations team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be fantastic! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin
Jel- was amazing help today. She solved our issue and also gave us feedback that was very helpful. She is a rockstar of a worker and I really appreciated what she did for the store. She needs a promotion!!!
4 star on app, 5 star on customer support specialist.
Thank you for your feedback! We're glad to hear that our support team was able to provide you with great assistance and helpful feedback. Please let us know if there's anything else we can do to improve your experience further. We value your feedback and are always here to assist you in any way we can!
- Lea & Rivo Team
Loved the speed and quality of service. MICA makes you feel like you are part of the team. Thank you Mica.
Ryder
Thank you so much! We're thrilled you enjoyed our fast and speedy support. Our team is always here to help in any way we can!
- Lea & Rivo Team