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Great customer service from Lance getting the app set up. Excited to see some great returns with this app. Love having an easy option for a loyalty program.
Excellent! It's music to our ears that you are happy with our customer service! Thanks so much for the 5-stars! 🤩 All the best, Kevin
Full customisable and I easily translated to any other language which makes this app unique in shopify app store. I also appreciate the kind support.
Thanks so much for the 5-star review! 🤩If any questions come up or if we can help in any way, please feel free to reach out to us anytime. All the best, Kevin
Our experience with Rivo has been great! Everything is functioning properly so far, and the customer service is top-notch.
So glad to hear that your experience with our app has been awesome! 🎉 We're glad everything works smoothly. Thanks for sharing your feedback, we appreciate it!
- Lea & Rivo Team
was super helpful while going through the start up process and when I need the powered by rivo branding removed they did it with out hesitation
amazing customer service over all 10/10
Thank you so much for your kind words! It was our pleasure assisting with your questions. We strive to provide amazing customer service and are delighted to hear you had a great experience. Please don't hesitate to reach out if you need anything else, We're always here to help! 😀 - Lea, Rivo Support Manager
Paul's relentless, fast and highly professional service is out of this world. Sensational from start to finish, with quality, attention and a lot of knowledge about your app. I highly recommend you, Paul. Thanks for helping so much.
Thank you for sharing your amazing experience with Rivo and Paul! We appreciate your kind words and look forward to assisting you again in the future! - Lea, Rivo Support Manager
So far I am loving Rivo! The step by step instructions are so easy and clean to work through to get set up! Customer support is friendly and answers your chat in a timely manor. Arianne was positive, beyond helpful and even complimented us on our website and branding. Knowing they have a customer support team who cares about their customers, even if you on the free plan, is super important to a business who also highly values authentic customer support!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin
I had a simple request for help. Jel not only helped but went beyond and had a few suggestions that we really liked (and needed). You just don't find "beyond" service like this these days! Kudos Jel and thank you!
We're thrilled to have been able to help you and go the extra mile. 😊 It's always a pleasure to offer suggestions and ensure our customers are satisfied. We appreciate your kind words! 🙏
- Lea & Rivo Team
Great customer service, in particular from Betty. Quick & clear, thank you! Looking forward to further use of the app.
Thank you so much for the 5-star review! 🌟 We're always here and happy to help! Best regards, Kevin
Great App, very easy to use.
You can increase your sales while using this loyalty and rewards program.
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the positive review! If you have any questions or need help along the way, please let us know. Cheers, Kevin
Just downloaded the app. The customer service is instant and helpful. Will update more after we launch the reward program.
Awesome! Thanks so much for choosing our app and the 5-Star review! 🙌 Cheers, Kevin