Rivo: Loyalty Program, Rewards

Really great customer support experience overall. The team was responsive, helpful, and willing to take the time to clarify my questions around plan features and setup. Abbie in particular was very kind, professional, and solution-oriented throughout the conversation. I appreciated how thoughtful and understanding she was while helping me navigate everything. Definitely left feeling supported as a customer!

Easy set up- and
Keveny on customer service is amazing!!

overall its very good product and customer service is excellent in my experience.

I'm just about to switch to Rivo, and a question came up this morning. I hopped onto chat and, with Abbie's help, had my answer in a few minutes. She was friendly, knowledgeable, and very helpful. Great to get answers so easily!

We have been using this app for approximately four years, and the customer support provided by this company has been truly outstanding throughout that time. The team consistently demonstrates availability, prompt responses, and a strong ability to provide clear and helpful explanations, conveying confidence in every interaction. It is evident that there is a genuine commitment to finding effective solutions and ensuring a positive customer experience. A high-quality service that truly makes a difference.

great app!!!

A useful plugin, and the customer service is very patient.

The website keeps crashing; making even small changes requires constant attempts because the website always crashing!

I'm an early adopter of this app and have found it just about faultless - love the way the developers take feedback on board and improve or enhance it according to user experience. Support is absolutely excellent - personable, flexible and really obliging. Thank you! I appreciate it so much.

We've been using Rivo for years now, wonderful app with decent pricing tiers (a bit pricey at high tiers......). But all-in-all a phenominal rewards app for any size shopify site. And support is always very fast and fantastic.