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I am in the process of installing this app and I am very happy with the customer service that responds within the minute when I have a problem (thank you Mary).
Thank you so much for using our app, and we are so glad we're able to help you with your concern. 😊 If you need anything else or have questions along the way, please let us know. We're here for you anytime! Much appreciated, Kevin
Representative was great and answered all my questions. I would recommend this app to other businesses.
Your review made our day! ✨ Thank you so much for the 5 stars and for recommending us to the Shopify community! Best wishes, Kevin
First off: Everyone on support has been awesome! In particular Betty, Lance and Pete. All 3 have gone above and beyond to help me set up and sort out our referal program. So we have to be a little akward about how we want to run our referal program and with a little bit of tweaking we have managed to get it working roughly as we wanted. I have tried a number of other apps and very few could I get to a point where I would be comfortable using them long term. There are a number of areas where I would like the Rivo app to be improved and they are being tracked in their Feedback section which is great. I cannot say the same for an number of other apps which are hopelessly behind and/or so restrictive in functionality or exhorbitant in price. Rivo hits the sweet spot functionality and price wise, but the support from support makes me comfortable enough to use this on my store
Thank you so much for the wonderful review and thoughtful feedback! 🙌 We're so thankful for customers like you, and we greatly appreciate you using our app. Here at Rivo, we always provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Much appreciated, Kevin
Excellent service. Arianne helped me with my request and even added some other free benefits that I didn't even ask for. Top shelf!
Thank you for your kind words! We aim to provide top-notch service and value to our customers. If you have any more requests or questions in the future, feel free to reach out!
- Kevin & Rivo Team
I haven't seen it in action yet but, it's a breeze to set up and looks great on my website. Feeling very confident.
Glad you like the app so far, and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. Just shoot us a quick message at support@boosterapps.com. 😊 All the best, Kevin
Love this app, so far working great for what I need. It helps small businesses so much to have something like this be free - so Thank you!
We love helping small businesses! Thank you so much for the wonderful feedback and 5-stars! 🤩Cheers, Katherine
El plan gratuito tiene un montón de funciones interesantes, y no descartamos pasarnos al premium más adelante si siguiera funcionando tan bien. La atención al cliente es excepcional, la chica que me ayudó a resolver mis problemas fue encantadora.
¡Me alegro de que te encante nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin
great app and amazing customer service
Thank you so much! We're thrilled you're enjoying the app and our customer service. We're for you anytime!
- Lea & Rivo Team
The customer support on this app is extremely good. It looks like they have a reasonably sized team so they were able to answer my messages almost immediately - very impressed! great app!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Very simple yet outstanding app for loyalty rewards. Customer service is top notch and very friendly. We wanted a app to help drive more repeat business and this was a great solution. Keep up the great work!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for spreading the word about us! We're always striving to top your expectations and love the feedback! Cheers, Kevin