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First off, let me just say this-
Abbie is hands down the most extraordinary customer service agent I have ever had the pleasure of working with. She not only goes ABOVE and BEYOND to make sure you have everything you need- But Abbie truly cares about YOU and your BRAND. I know most of us aren't tech-savvy but she takes the time to not only provide you with relevant information but she even give you key information to help see you win as a business owner.
Agents like Abbie are the reason why I am leaving a review today. This is one of my favorite apps. It's very important to build relationships with your customers. Thanks Abbie! Give her a raise or I'll hire her ❤
You are amazing! ✨ This review made our day! Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
I haven't launched my site yet. I am setting everything up and ensuring the site is set up the way I need it to be. I came across this app through recommendations on Google. I had an issue with adding a dedicated page to my site. Inside the app you can ping customer service if you have questions/issues. Less than fifteen mins after posting the message, the rep reached out to me and was able to fix my issue.
The options that come with this app and the amazing customer service that I just experienced is well worth the subscription!!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Great app, very easy to use. Helpdesk was very responsive and they went above and beyond to help with all the questions.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Cheers, Kevin
Wonderful support staff. Quick responses via both email and chat. Everything in the app seems work exactly as expected so far.
It's music to our ears that you are happy with our app and support! Thank you so much for leaving a positive 5-star review! 🙂 Much appreciated, Kevin
Installed the app & was up and running in just a few minutes, we would recommend anybody thinking of launching a loyalty system to check out this app
Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Katherine
Easy interface and very helpful support team. Recommend this app for loyalty programs for customers.
Glad to hear you like the app so far! Thank you so much for the 5-stars and for recommending us to the community! 🙌 Cheers, Kevin
Awesome app! Great Chat Service and they answered all my questions. Very easy to set up, lots of customization & many ways to earn.
Thank you so much for the positive feedback and 5-star review! We are always happy to help in any way we can. 🤩 Cheers, Katherine
Abbie was very attentive & so easy to deal with (went way over & BEYOND!!) The app is just as fantastic as their customer service. Highly recommend.
Thank you so much for your kind review! We're glad to hear that our team provided great service and that you enjoyed using our app. We appreciate your recommendation and hope to continue exceeding your expectations! - Lea, Rivo Support Manager
Awesome app! Great customer service when i have questions. Emails right back when i asked for help moving the Rewards button.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Katherine
I really like this app! The setup was easy and customer service is great. Arianne was very helpful with what I needed done.
We're so glad you like the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Thanks, Kevin