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Paul was a great help! Honestly, this service is amazing. Everyone I have spoke with has been supper helpful, witty, and kind. It is very much appreciated and it feels like I am talking to an actual human. Thank you guys and I look forward of my continued use of these services.!
Thank you so much for your kind words! We always strive to provide amazing and helpful service. We appreciate your support and can't wait to assist you again in the future! 🙌
- Lea, Rivo Support Manager
Fast assistance and they went above and beyond our requests. I highly recommend this app.I believe it will be of great help in developing future sales for our site!
Thank you so much for the positive review and for recommending us to the Shopify community! All the best, Kevin
I have used this app since my business started last fall, and I am so happy to have the option to add product reviews as ways to earn points now. Betty was extremely helpful in showing me how to integrate the apps and it took about 30 seconds! Amazing!!
Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! 🤩 If you have other questions or need help along the way, don't hesitate to let us know. All the best, Kevin
Super easy to use and customise, even on the free version. I had some help from Mica who was awesome and gave lots of great tips which were personalised to our store. Great start!
Thanks for sharing your experience with us! So glad to hear that you found our app easy to use and that our team was able to give you personalized tips. We're here to help you every step of the way! - Lea, Rivo Support Manager
So far so good. Very easy to set up and adjust the reward set up. I would like to be able to customize the pop up more, but it's fine.
Glad you are liking the app so far! We would love to hear your thoughts and suggestions about customizing the pop-up in more detail. If you have some time, you can send our development team a message at feedback.boosterapps.com so we can add this feature to our roadmap. 😊
Cheers, Katherine
J'utilise cette application avec mon site de vente. Pour le moment je débute et l'installation a été facile. La partie gratuite est déjà très bien pour commencer. Je passerai surement a l'étape supérieure quand je vendrai plus.
Nous sommes très reconnaissants envers les clients comme vous et sommes ravis de pouvoir contribuer à votre succès et à celui de votre entreprise. 🤩 Merci beaucoup pour les commentaires positifs et la critique! Très apprécié, Kevin
I use 3 app with Rivo and so far there awesome and customer service ie JEL is just awesome. She always helpful, effient and very quick. Goes above and beyond. Highly recommend!
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin
Great app & fantastic support. There are some things I would like adding but it looks like they are in development. It does encourage repeat orders with our regulars & it is a great marketing tool.
We are so glad you love our app and services! 🤩 I'm happy to say that we do have more features coming down the pipeline very soon for this app! Thank you so much for the 5-star feedback. Best wishes, Kevin
first off...the onboarding process is a breeze! i did get stuck and my man Paul! Helped me with Due diligence and even helped with some back end work on the app and shop. just with the customer service and help alone this is a worthy company to work with. worth it so far!!
Thank you for taking the time to leave this wonderful review! We're thrilled to hear that our onboarding process was easy for you and that we were able to provide you with exceptional customer service. It's great to know that we went above and beyond to help you with due diligence and some back-end work on the app and shop. We take pride in providing our customers with the best possible support, and we're glad that we've been successful in doing so. We appreciate your business and thank you for choosing us.
Cheers, Kevin
I received Exceptional service from agent: professional, helpful, and attentive. Highly recommended!
Thank you so much for your kind review! 😊 It was truly a pleasure assisting you! We always strive to be helpful to make sure our customers have a great experience. 🙌🏼 We appreciate your recommendation.
- Lea & Rivo Team