Rivo: Loyalty Program, Rewards

Rivo: Loyalty Program, Rewards

리뷰 (1,389)

전체 평점
4.8
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2025년 1월 27일

I’m new to these apps so it wasn’t the easiest to set up for me but Arianne was super helpful and made it really easy to change the settings I needed to alter. Happy so far!

Square One Scents Wax Melts and Home Fragrance
영국
앱 사용 기간 17일
답글 Rivo개 2025년 1월 30일

Thanks for sharing your experience! We're so glad our team could make the setup easier for you. Don’t hesitate to reach out if you need any more help – we’re here to make things smooth!
- Kevin & Rivo Team

2025년 1월 6일

Jel from the support team is very kind and helpfull

The 90's sisters
스페인
앱 사용 기간 4일
답글 Rivo개 2025년 1월 7일

Thank you for your kind words! We're so glad our support team was able to help. We're here anytime you need us! 😊
- Kevin & Rivo Team

2023년 8월 30일

Jel- was amazing help today. She solved our issue and also gave us feedback that was very helpful. She is a rockstar of a worker and I really appreciated what she did for the store. She needs a promotion!!!

4 star on app, 5 star on customer support specialist.

Everest Designs
미국
앱 사용 기간 12일
답글 Rivo개 2023년 9월 3일

Thank you for your feedback! We're glad to hear that our support team was able to provide you with great assistance and helpful feedback. Please let us know if there's anything else we can do to improve your experience further. We value your feedback and are always here to assist you in any way we can!
- Lea & Rivo Team

2021년 12월 16일

La aplicación bastante útil para mantener a los clientes interesados, me agrada mucho su programa de puntos, he tenido varios que los usan bastante seguido.

Bag City Mexico
멕시코
앱 사용 기간 10개월
답글 Rivo개 2021년 12월 16일

Muchas gracias por el comentario! Nuestro objetivo es superar sus expectativas y nos encantaría escuchar sus comentarios sobre cómo podríamos haber hecho de su experiencia una revisión de 5 estrellas. Envíenos un mensaje en cualquier momento. Saludos cordiales, Kevin

2021년 9월 4일

I just attached this app. The person assisting me was very helpful. I am expecting this app to bring me real loyal customers , so here goes.

JKFstylez
미국
앱 사용 기간 대략 1시간
답글 Rivo개 2021년 9월 7일

Thank you so much for the review! 😊 Wondering what we could do to make your experience a 5 star one? Please feel free to send any feedback to support@boosterapps.com. Much appreciated, Kevin

2021년 9월 9일

Just started with this app on a free account. Once configured, I tested it live and had a bunch of questions based on why this is happening like this, and like that etc. The Customer Support was very prompt and patient in answering all my queries and helped me understand how the app works. That was great - thank you very much.

Balali's Vishalam
인도
앱 사용 기간 2일
답글 Rivo개 2021년 9월 9일

Your review is important to us and so much appreciated! 🙂 Your thoughts, concerns, and suggestions are what we want to know, so we can make sure you and other users have a 5-Star experience. Feel free to reach out to feedback@boosterapps.com anytime! All the best, Kevin

2021년 10월 1일

Aplicación totalmente personalizable. De manera que puedes adaptarla a tu negocio sin problema. Es muy costoso traducir todo al idioma de la tienda... son muchos campos

Hoyo 7
스페인
앱 사용 기간 6개월
2023년 3월 7일

We started this on a pilot basis and early results are encouraging. The support desk (Mica) was very helpful in getting to know about doubts and resolving issues

HumbleWorks.
영국
앱 사용 기간 1일
답글 Rivo개 2023년 3월 7일

Thank you for taking the time to leave a review. We're glad that you had a positive experience with our service. If there's anything we can do to improve your experience, please don't hesitate to reach out. We value your feedback and want to ensure that we're providing the best possible service to our customers.
All the best, Kevin

2024년 4월 16일에 편집됨

I really enjoy the app for my small business, and I'm using the free version! Super surprised at how quick the customer service is and how helpful they are. It's hard to come by that now a days. Jel was great with helping me with the few questions I had!

QueenlyNails
미국
앱 사용 기간 거의 2년
답글 Rivo개 2022년 6월 20일

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! Best regards, Kevin

2022년 7월 22일

Customer service is always quick to respond, anyone we interact with is more than happy to help. Lance was great with what I needed today. The only downside is the free plan doesn't offer much, but it works for what we need right now.

Lilac Market Headbands
미국
앱 사용 기간 6개월
답글 Rivo개 2022년 7월 25일

Hey, Lilac Market Headbands team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin