리뷰 (2,349)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 11월 12일

One of the best customer service I have had on Shopify period! Arianne was super helpful, sorted out things with me and was quick on the reply. The platform is easy to use, and has lots of features to play with! Also has POS integration which Arianne pointed out which is super useful!
She managed to give up loads of goodies on the app and was just super helpful! Was with Loyalty Lion before this and they don't really have a "customer service", and takes days to reply. SO based on that, Rivo is Awesome!!!

Spectrawide Bookstore
쿠웨이트
앱 사용 기간 3년 초과
답글 Rivo개 2024년 11월 13일

We're thrilled you had such a positive experience with our customer service and our app's features! Thank you for the awesome feedback and for choosing us over Loyalty Lion. We're here to support you every step of the way! 😊
- Kevin & Rivo Team

2024년 11월 6일

The supporting team is excellent, very quick response and helpful. Especially shouting out for Jel. All the features are easy to use. And the app is with great value. I really like the idea of tiered loyalty programme. The only thing is I really want the feature that the customer could have discount on every order they make once they reach certain tier rather than one-time off discount. I'll be so happy to update my plan as long as this feature becomes available.

Nothing New
영국
앱 사용 기간 4개월
답글 Rivo개 2024년 11월 7일

Thank you for the wonderful feedback and suggestion! We're thrilled you're enjoying the app and our support team. We'll definitely consider your idea for continuous discounts in future updates! 😊
- Kevin & Rivo Team

2024년 10월 30일

App works how we need it, with little to no issues.

Any time I have contacted support, responses have been quick, precise, friendly, and more importantly resolve the issue. Arianne was amazing today <3

EasyBlanks.co.uk
영국
앱 사용 기간 거의 2년
답글 Rivo개 2024년 11월 4일

We're glad the app fits your needs and our support impressed you! Thanks for the love. <3
- Kevin & Rivo Team

2024년 10월 21일

Abbie was helpful! Removed the branding as promised, and helped me create a custom favicon. I'm excited to start using Rivo now!

WILDEHAUS
미국
앱 사용 기간 거의 2년
답글 Rivo개 2024년 10월 23일

Great to hear you're set up and excited to start using Rivo! Thanks for the shoutout—we're here to help whenever you need! 🌟
- Kevin & Rivo Team

2024년 10월 20일

My experience with Arianne and the entire team has been great, always helpful with timely replies and they really do seem to care about their customers. The integration has been a breeze to set up speaking as one who has got minimal coding experience.

The M-ethod Aesthetics
영국
앱 사용 기간 3개월
답글 Rivo개 2024년 10월 22일

We're so happy to hear about your positive experience with our team and the easy integration! Thanks for sharing your thoughts. We're here to help anytime you need us! 🌟
- Kevin & Rivo Team

2024년 9월 20일

Arianne from Rivo has been an absolute lifesaver for my Shopify store! As a busy entrepreneur, I don't always have the time to handle the smaller details, and Arianne's quick responses and helpful service have been invaluable. I've received numerous bonuses and excellent support throughout my time with Rivo, and I'm truly grateful for their dedication to helping my business thrive."

MNE Waste Management
남아프리카
앱 사용 기간 거의 2년
답글 Rivo개 2024년 9월 23일

Thrilled to hear Rivo's making a big difference for you! We're here to help anytime—thank you for trusting us with your business. 😊
- Kevin & Rivo Team

2024년 9월 16일

I've just started using the Rivo: Loyalty and Referrals app, and it's been a fantastic experience so far! The app is super easy to set up, even for someone like me who's not a tech wizard. It offers many great features for creating a loyalty and referral program, which I'm still testing out.

A special shoutout to Arianne, who provided exceptional support. She was quick to respond, super friendly, and made the setup process a breeze. Customer service like this makes all the difference!

Looking forward to fully exploring the app's potential, but so far, it's been a great addition to my Shopify store. Highly recommend!

Whlsome
아랍에미리트
앱 사용 기간 대략 2개월
답글 Rivo개 2024년 9월 18일

Thanks for the glowing review and recommendation! We're thrilled to hear you're enjoying the Rivo app and had a great experience with our support team. Excited for you to explore all its features! 😊
- Kevin & Rivo Team

2024년 10월 23일

Amazing and fast support from Paul! Easy to use and totally meets our needs about loyalty and rewards. I totally recommend as it can integrate with other apps too.

Frankly Türkiye
터키
앱 사용 기간 6개월
답글 Rivo개 2024년 10월 24일

Thrilled to hear our support was fast and the app meets your loyalty and rewards needs so well! Thanks for recommending us and for the great feedback. We're here whenever you need us! 🌟
- Kevin & Rivo Team

2024년 11월 12일

I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business.

Precious Hollows
미국
앱 사용 기간 19일
답글 Rivo개 2024년 11월 14일

So glad to hear that! Thanks for sharing your positive experience. We're always here to help make things smoother for you and your business!
- Kevin & Rivo Team

2024년 9월 26일

I have been using this app for over a month now and have been so impressed with customer support, in particular Arianne.

Every time I need help or support they are there, they answer quickly and actually help.

They go out of their way to help, it is refreshing to work with a company who do not take me for granted.

Thank you for being there when i need you and, Arianne is a superstar.

Shane
www.chicandco.co.uk

Chic & Co Home
영국
앱 사용 기간 27일
답글 Rivo개 2024년 9월 30일

We're thrilled to hear our support team has been there for you every step of the way! Thanks for your wonderful feedback and for calling us superstar—we're just happy to help! 😊
- Kevin & Rivo Team