Rivo: Loyalty Program, Rewards

It was easy to set up my loyalty and referral programs in the app. I faced some issues that were solved quickly and efficiently by the support team. Until now, I am very satisfied with the results.

Support is quick and they do a good job answering questions and problem solving.

Really great customer support experience overall. The team was responsive, helpful, and willing to take the time to clarify my questions around plan features and setup. Abbie in particular was very kind, professional, and solution-oriented throughout the conversation. I appreciated how thoughtful and understanding she was while helping me navigate everything. Definitely left feeling supported as a customer!

"Excellent app and outstanding support! I was stuck with a saving issue in my admin panel for over a day, and Keveny jumped into the chat and fixed the backend perfectly. He was professional, fast, and very helpful. 5 stars for Keveny and the Rivo team!"

I got so much help immediately, in addition to other recommendations, once I began the process to integrate Rivo to my boutique.
Arianne was extremely helpful!

Great app! Arianne is a phenomenal customer service agent and went above & beyond for taking care of our store. 100% recommend, and if you get to chat with Arianne, you're in great hands.

Great customer service and super easy to set up! Highly recommend if you would like to reward your customers.

Easy set up- and
Keveny on customer service is amazing!!

We've been using Rivo for about 5 years and it's been pretty great. It's easy to setup, easy to explain, and implements nicely into our POS and online store.

Keveny provided exceptional support and truly went above and beyond to help me set up my referral campaign. He took the time to walk me through everything step by step, making sure I understood how it all works and that it was set up properly.

His patience, attention to detail, and willingness to help made the whole process smooth and stress-free. It’s rare to get this level of support — really appreciate it. Thanks again, Keveny!