Rivo: Loyalty & Referrals , 리뷰 1,839개

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2023년 10월 23일

Rivo is seamless, user-friendly, and incredible with customer support. A wide array of features doesn't hurt, but their CS team really put it over the edge with in depth assistance regarding my store providing recommendations on how to optimize and further improve our current setup. Truly incredible!

앱 사용 기간 14일
답글 Rivo개 2023년 10월 25일

Glad to hear you're loving our app! Our aim is to provide top-notch support. Happy we could help enhance your store's setup.
- Lea & Rivo Team

2023년 9월 4일

have not used app on live store as of yet. However the customer service has be great for helping get things up and running. The app itself is easy to use and edit.

앱 사용 기간 3개월
답글 Rivo개 2023년 9월 8일

Thank you for your feedback! We're glad our support team has helped get you started. We aim to make our app user-friendly and easy to customize. We hope you enjoy using it in your store!
- Lea & Rivo Team

2023년 8월 20일

We had an issue on the site and I got in touch with Customer care and Paul was brillant, he went above and beyond to help us solve the issue. The whole set up is so easy to use. Would definitely recommend this app

앱 사용 기간 1년 초과
답글 Rivo개 2023년 8월 22일

We're so glad to hear about your experience! We always strive to go above and beyond to help resolve any issues! Thanks for recommending us, and we can't wait to continue delivering an amazing experience for you!
- Lea & Rivo Team

2023년 8월 20일

I initially had a billing question, and Paul was very quick to respond and very helpful. Since I had him, I reluctantly asked if there was a way to change the visual appearance of my prompts. To my surprise, he dove right in and completely recoded them for appearance and performance and didn't give up until it was exactly what I wanted. He was extremely helpful, so kind and so patient! I was not expecting caliber of help that I received appreciate this level of service more than I can express as someone who is new to ecommerce with zero coding experience. I highly recommend Rivo and appreciate Paul's help so much. Thank you, sir!

Driftwood Boutique
앱 사용 기간 대략 2개월
답글 Rivo개 2023년 8월 22일

Thank you so much for your kind review! 🙌🏼 We're thrilled to have been able to assist you with your concerns and go beyond to help with the app setup. We genuinely appreciate your support and recommendation. Your kind words mean the world to us! Thank you for giving us the opportunity to help. We're here for you whenever you need us!
- Lea & Rivo Team

2023년 11월 19일

Arianne was amazing! Launching the rewards program was made easy with her helping. She is the embodiment of CX service.

Uno's Jerky
앱 사용 기간 9개월
답글 Rivo개 2023년 11월 23일

So happy to hear you found our support amazing! Thanks for sharing your experience. We value your feedback!
- Lea & Rivo Team

2023년 8월 28일

Paul was able to troubleshoot all of my issues with minimal explanation from myself. fixed my pop up widget as well as my limit on emails

ENORAH Jewelry
앱 사용 기간 4개월
답글 Rivo개 2023년 8월 30일

So happy to hear our team was able to address your concerns. Thank you for sharing your feedback! If you need anything else, feel free to let us know! We're always here to help!
- Lea & Rivo Team

2023년 8월 23일

The customer support so far has been great. They are super friendly and took the time to make sure I had all of my questions answered before signing off. Great service so far

Nubian Lane Hat Co.
앱 사용 기간 3개월
답글 Rivo개 2023년 8월 25일

Thank you so much for taking the time to leave an amazing review! 🙌 We genuinely appreciate your kind words and are glad we could address all your questions and concerns. Thank you for choosing Rivo, and we look forward to providing you with continued excellent service! 👍
- Lea & Rivo Team

2023년 9월 30일

Still in the early stages of exploring the app but i have to commend the staff as they are just super helpful. Quick response and very friendly. Will be back to give a review about the app

Jay & Jon Prints
앱 사용 기간 18일
답글 Rivo개 2023년 10월 4일

Thanks for sharing your experience! We're glad our team was able to help! Feel free to reach out anytime if there's anything we can do to assist.
- Lea & Rivo Team

2023년 9월 6일

This has been one of the best Shopify-related decisions we've made so far.

In the past, we've struggled with getting our loyalty program working and all of the nice people at Rivo have made setting this up a breeze. And with Rivo you get a dedicated page for your loyalty program and not just a widget - although you get one of those too! I also like that they didn't try to pressure me into getting the most-expensive tier of their app - they made a recommendation based upon my needs, not what would make them the most money - I really appreciate that.

A special shout-out not only to Arianne for her initial contact and help, but especially to Paul for his great work on helping us customize the look and feel of our program. The whole crew at Rivo has been very responsive and timely in their communication and solutions. Keep up the great work!

앱 사용 기간 3일
답글 Rivo개 2023년 9월 8일

Thank you for your kind words! We're glad you had a great experience using our app. Our goal is to make things easy for our customers and provide helpful features. It means a lot that our team could customize the program to your liking. We truly appreciate your trust and support!
- Lea & Rivo Team

2023년 8월 16일

used rivo: loyalty & referrals since the start of our site... just great app and great support from the team (specialy jel)!

sviluppo rullino
앱 사용 기간 거의 2년
답글 Rivo개 2023년 8월 18일

Thank you so much for being a loyal customer! We're thrilled to hear that you love our app and the support provided by our team! 🙌 We appreciate your kind words! 💙
- Lea & Rivo Team