Rivo: Loyalty & Referrals , 리뷰 1,842개

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  • 평점의 96%가 별 5개입니다
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2023년 10월 30일

The pop-up feature is very practical and easy to use. Arianne helped me and the problem was solved promptly. Recommended.

Maison Matta
앱 사용 기간 대략 2개월
답글 Rivo개 2023년 11월 2일

Thank you for your review! We're glad we could assist and that you enjoy the pop-up feature. Your recommendation is much appreciated! 🌟🙌
- Kevin & Rivo Team

2023년 10월 9일

Customer support was quick and very helpful. I appreciated the extra suggestions to better my store.

앱 사용 기간 대략 1개월
답글 Rivo개 2023년 10월 13일

So glad our support team was able to help! Your feedback means a lot. We're always here to provide suggestions and tips for your store!
- Lea & Rivo Team

2023년 8월 23일

The customer support so far has been great. They are super friendly and took the time to make sure I had all of my questions answered before signing off. Great service so far

Nubian Lane Hat Co.
앱 사용 기간 3개월
답글 Rivo개 2023년 8월 25일

Thank you so much for taking the time to leave an amazing review! 🙌 We genuinely appreciate your kind words and are glad we could address all your questions and concerns. Thank you for choosing Rivo, and we look forward to providing you with continued excellent service! 👍
- Lea & Rivo Team

2023년 9월 6일

This has been one of the best Shopify-related decisions we've made so far.

In the past, we've struggled with getting our loyalty program working and all of the nice people at Rivo have made setting this up a breeze. And with Rivo you get a dedicated page for your loyalty program and not just a widget - although you get one of those too! I also like that they didn't try to pressure me into getting the most-expensive tier of their app - they made a recommendation based upon my needs, not what would make them the most money - I really appreciate that.

A special shout-out not only to Arianne for her initial contact and help, but especially to Paul for his great work on helping us customize the look and feel of our program. The whole crew at Rivo has been very responsive and timely in their communication and solutions. Keep up the great work!

앱 사용 기간 3일
답글 Rivo개 2023년 9월 8일

Thank you for your kind words! We're glad you had a great experience using our app. Our goal is to make things easy for our customers and provide helpful features. It means a lot that our team could customize the program to your liking. We truly appreciate your trust and support!
- Lea & Rivo Team

2023년 9월 11일

I would like to commend the excellent usability of the Rivo, as it meets all my requirements. Additionally, I must praise the exceptional customer support team, particularly Paul, for their prompt response to my technical inquiries. Within a short span of time, Paul efficiently resolved an issue that had previously taken me 2-3 hours to troubleshoot. I am sincerely grateful for Paul's assistance and would like to express my heartfelt appreciation. Thank you once again, Paul!

앱 사용 기간 대략 1개월
답글 Rivo개 2023년 9월 13일

Thank you for your fantastic feedback! We're delighted that we have met your requirements and that our support team could promptly assist you with your technical concerns. Your kind words and appreciation mean a lot to us.
- Lea & Rivo Team

2023년 8월 16일

used rivo: loyalty & referrals since the start of our site... just great app and great support from the team (specialy jel)!

sviluppo rullino
앱 사용 기간 거의 2년
답글 Rivo개 2023년 8월 18일

Thank you so much for being a loyal customer! We're thrilled to hear that you love our app and the support provided by our team! 🙌 We appreciate your kind words! 💙
- Lea & Rivo Team

2023년 9월 18일

This has been the best customer service experience I've had with a Shopify app. They helped me resolve everything immediately. While many configurations were required, they were there to assist me with all my questions. And what I couldn't figure out, they directly supported me with the code. Thanks to Abbie and Amanda.

앱 사용 기간 3일
답글 Rivo개 2023년 9월 20일

We really appreciate your feedback! Happy to hear you had a great experience with our app. Our team is always here to help and answer any questions you may have. Thank you for choosing Rivo!
- Lea & Rivo Team

2023년 8월 14일

These people are always super helpful, very nice, and go out of there way to do stuff for you. Solid app.

앱 사용 기간 6개월
답글 Rivo개 2023년 8월 18일

Thanks so much for the kind words! 😊 We appreciate your awesome review! Our team always aims to go the extra mile to assist, and we're thrilled to know we've been helpful. Feel free to reach out anytime you need help!
- Lea & Rivo Team

2023년 9월 16일

Very impressed with the apps function and ability to up sell. Easy to instal and the support from Jel who helped me again was 100%. I am hoping this will help me boost traffic and sales.

앱 사용 기간 5일
답글 Rivo개 2023년 9월 18일

Glad you loved the app's features and the setup was a breeze. Our team is always here to lend a hand! Wishing you success in boosting traffic and sales!
- Lea & Rivo Team

2023년 8월 22일

Jel was so helpful, fixed my initial issue and gave me tips on other ways to update my store and make it look more professional! Thanks again Jel!

Liv Lyn Boutique
앱 사용 기간 22일
답글 Rivo개 2023년 8월 25일

We're thrilled to hear that our team was able to help you out and provide tips for your store! Thanks for choosing Rivo, we're here for you anytime!
- Lea & Rivo Team