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Customer service is fantastic. Had a live chat with Jel and couldn’t have been more helpful. Even added a recommendation to improve my store
Thank you so much for sharing your experience with us! It's great to hear that our team provided you with exceptional customer service and gave helpful recommendations for your store. We're thrilled to have you as a happy customer and look forward to assisting you in any way we can! - Lea, Rivo Support Manager
I think this app looks great, though nobody has used it as yet so I can't really comment on what it's like.
The support, when accessed, however, was top notch.
I've just had a great chat with Lance who was super helpful with my query.
So far the App has been easy to set up. When I and my customers start to use it I will let you know how we get on. Loving the customer service so far
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Spoke to Pete at customer support who was amazing and fulfilled my request seamlessly and easily. All Rivo apps are user friendly and customer service is great!
Thank you so much for sharing your experience with us! We're happy that you find all Rivo apps user-friendly and that our customer service meets your expectations. We're always here to help and look forward to serving you in the future! 😊 - Lea, Rivo Support Manager
Il supporto è molto valido e disponibile. ho avuto bisogno di qualche chiarimento e l'aiuto ricevuto è stato oltre le aspettative.
App facile ed intuiva, ma per capirne il reale vantaggio dovrò aspettare ancora qualche mese.
Siamo così felici che tu sia soddisfatto della nostra app e dell'assistenza clienti. Se hai domande o problemi lungo il percorso, non esitare a farcelo sapere. Ci piace essere parte della crescita e del successo della tua attività. Ciao, Kevin
いまは、設定中です。設定の方法や悩みを迅速にチャットで回答をくれます。とても、スタッフが優秀だと感じます。機能もすぐれていると期待しています。打ち上げが上がることを期待しています。Abbieのサポートは、洞察にすぐれていて、適切でした。そして、親切でした。高い配慮もしてくれました。ありがとう。大変感謝しています。今後のRivoのアプリとも安心して利用できそうです。私も、こんな素晴らしい会社を運用したい。会社もスタッフも目標のひとつにしたいです。本当にありがとう。そして、これからもよろしくお願いします。
なんて素晴らしいレビューでしょう。 これは私たちの日を作りました、そして私たちはあなたのような商人にとても感謝しています！ 私たちは常にここにいて、できる限りのお手伝いをさせていただきます。 素晴らしいフィードバックをありがとうございました。 😊よろしくお願いします、ケビン
I used this app to start a loyalty program to reward customers. It was so easy to set up and people started joining straight away!
Thanks so much for the wonderful review! We're so happy that our app is helping your Shopify store! 🤩 If you need anything at all, we're always available to help. Much appreciated, Kevin
Great app, but didn't have what I was looking for (so far none of the apps I've installed do). Highly recommend though!
The app works as expected. And the great customer service is super helpful. I will definitely recommend it.
We are so happy you like our app and services! Thank you so much for the positive feedback and for recommending us to the community! All the best, Kevin
YES! 100% recommend. Especially because of the customer support agents. Abbie and Arianne were great and helped me get through any issues and got my store looking perfect!
Thank you so much for the awesome review! We're thrilled to hear that you had a fantastic experience with our team. Thank you so much for recommending us! We're here whenever you need us.
- Lea & Rivo Team