Rivo: Loyalty Program, Rewards

"Excellent app and outstanding support! I was stuck with a saving issue in my admin panel for over a day, and Keveny jumped into the chat and fixed the backend perfectly. He was professional, fast, and very helpful. 5 stars for Keveny and the Rivo team!"

I got so much help immediately, in addition to other recommendations, once I began the process to integrate Rivo to my boutique.
Arianne was extremely helpful!

Great app! Arianne is a phenomenal customer service agent and went above & beyond for taking care of our store. 100% recommend, and if you get to chat with Arianne, you're in great hands.

Great customer service and super easy to set up! Highly recommend if you would like to reward your customers.

Easy set up- and
Keveny on customer service is amazing!!

We've been using Rivo for about 5 years and it's been pretty great. It's easy to setup, easy to explain, and implements nicely into our POS and online store.

Keveny provided exceptional support and truly went above and beyond to help me set up my referral campaign. He took the time to walk me through everything step by step, making sure I understood how it all works and that it was set up properly.

His patience, attention to detail, and willingness to help made the whole process smooth and stress-free. It’s rare to get this level of support — really appreciate it. Thanks again, Keveny!

Arianne at Rivo support is very responsive and thorough - really appreciated her assistance!

Arianne was so patient with helping me with setting up the banner on my website, she paid attention to details, understood my frustration, delivered exactly what i asked for and beyond. If not for her, i was ready to uninstall the app again. Thank you Arianne to your special help.

Generally speaking their help desk has been fairly responsive, but I am having a major issue with syncing past data, and am hearing nothing back. I am a Shopify Plus member, and therefore there are certain aspects of their app that are not available to me - including syncing past data, so I have to rely on their team. I am getting no updates, no ETA on when it will be done, nothing. Very frustrating.