Omtaler (2 351)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 96 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
23. august 2022

I've just had a great chat with Lance who was super helpful with my query.
So far the App has been easy to set up. When I and my customers start to use it I will let you know how we get on. Loving the customer service so far

fizzi~jayne
Storbritannia
2 dager bruker appen
Rivo svarte 23. august 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

27. mai 2023

Spoke to Pete at customer support who was amazing and fulfilled my request seamlessly and easily. All Rivo apps are user friendly and customer service is great!

Forlovingyou
De forente arabiske emirater
2 dager bruker appen
Rivo svarte 29. mai 2023

Thank you so much for sharing your experience with us! We're happy that you find all Rivo apps user-friendly and that our customer service meets your expectations. We're always here to help and look forward to serving you in the future! 😊 - Lea, Rivo Support Manager

Redigert 29. desember 2021

Il supporto è molto valido e disponibile. ho avuto bisogno di qualche chiarimento e l'aiuto ricevuto è stato oltre le aspettative.
App facile ed intuiva, ma per capirne il reale vantaggio dovrò aspettare ancora qualche mese.

Pet Boutique
Italia
Rundt 2 måneder bruker appen
Rivo svarte 29. desember 2021

Siamo così felici che tu sia soddisfatto della nostra app e dell'assistenza clienti. Se hai domande o problemi lungo il percorso, non esitare a farcelo sapere. Ci piace essere parte della crescita e del successo della tua attività. Ciao, Kevin

18. mai 2022

いまは、設定中です。設定の方法や悩みを迅速にチャットで回答をくれます。とても、スタッフが優秀だと感じます。機能もすぐれていると期待しています。打ち上げが上がることを期待しています。Abbieのサポートは、洞察にすぐれていて、適切でした。そして、親切でした。高い配慮もしてくれました。ありがとう。大変感謝しています。今後のRivoのアプリとも安心して利用できそうです。私も、こんな素晴らしい会社を運用したい。会社もスタッフも目標のひとつにしたいです。本当にありがとう。そして、これからもよろしくお願いします。

age-design shopify store
Japan
1 dag bruker appen
Rivo svarte 19. mai 2022

なんて素晴らしいレビューでしょう。 これは私たちの日を作りました、そして私たちはあなたのような商人にとても感謝しています! 私たちは常にここにいて、できる限りのお手伝いをさせていただきます。 素晴らしいフィードバックをありがとうございました。 😊よろしくお願いします、ケビン

17. august 2021

I used this app to start a loyalty program to reward customers. It was so easy to set up and people started joining straight away!

Creative Art by Bron
Australia
1 dag bruker appen
Rivo svarte 17. august 2021

Thanks so much for the wonderful review! We're so happy that our app is helping your Shopify store! 🤩 If you need anything at all, we're always available to help. Much appreciated, Kevin

21. august 2021

Great app, but didn't have what I was looking for (so far none of the apps I've installed do). Highly recommend though!

Gleeb
USA
1 dag bruker appen
4. juni 2022

The app works as expected. And the great customer service is super helpful. I will definitely recommend it.

Milky Paw Scents
Canada
1 dag bruker appen
Rivo svarte 6. juni 2022

We are so happy you like our app and services! Thank you so much for the positive feedback and for recommending us to the community! All the best, Kevin

24. august 2023

YES! 100% recommend. Especially because of the customer support agents. Abbie and Arianne were great and helped me get through any issues and got my store looking perfect!

DearLucy
USA
1 dag bruker appen
Rivo svarte 25. august 2023

Thank you so much for the awesome review! We're thrilled to hear that you had a fantastic experience with our team. Thank you so much for recommending us! We're here whenever you need us.
- Lea & Rivo Team

24. mai 2021

So far so great. It doesn't do all I had wanted--I had to get creative to make it fit in with one of my unique needs. Thankful I could. It was a very easy app to set up. It customized well for the most part. And where it didn't work ideally for me the support staff I found to be personable, helpful, and open to suggestions bettering their app. Bless them! And the Free claim is actually true. Stick with the basic, and you're good to go. No changing the story when you least expect it. It gives me confidence to continue a business relationship with them. And the bigger I grow (as a company haha) the more I'll have the ability to look at more robust fee-associated apps. I'm really grateful for this group. Thank you!

Eden Pure Skin
Canada
1 dag bruker appen
Rivo svarte 25. mai 2021

Thank you so much for your thoughtful review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

3. februar 2023

The app has been fantastic so far, easy to use and setup, and super helpful already on my site. Abbie was an absolutely dream of a customer service agent to speak to! She made it so quick and easy to get things fully unlocked and setup, plus added some great humour along the way! Not to mention she even gave me a few fantastic tips to improve my site that I could implement right away. 5 stars all around, great experience with Rivo so far.

Torly Creative Co
Canada
1 dag bruker appen
Rivo svarte 3. februar 2023

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin