Omtaler (2 217)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 96 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
21. desember 2023

Awesome Support

Tōtem
Frankrike
19 dager bruker appen
Rivo svarte 27. desember 2023

Thanks for the awesome feedback! Your satisfaction is our top priority. 😊
- Lea & Rivo Team

Redigert 24. september 2024

Great customer service!!
Really good app!!

Home Of Honey
Storbritannia
Rundt 2 timer bruker appen
Rivo svarte 1. september 2024

Wow, what a review! We're overjoyed to hear our support team made such a great impression, and thrilled you're finding the app effective for customer retention. Thanks for the awesome feedback and looking forward to your next chat!
- Kevin & Rivo Team

7. oktober 2023

Customer support is very important for novice customers. Pete was 100% helpful, efficient and knowledgeable! Noticed required enhancements and made great suggestions. Above and beyond! that is the key to customer retention.

Voyagers
New Zealand
Rundt 5 timer bruker appen
Rivo svarte 9. oktober 2023

Thank you so much for your kind review! We value your feedback and are thrilled that our team could provide excellent customer support. We'll keep going the extra mile to ensure your satisfaction!
- Lea & Rivo Team

19. januar 2024

Great

Cap On
Bahrain
7 måneder bruker appen
Rivo svarte 22. januar 2024

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Rivo Team

25. desember 2023

It's very simple to use and very efficient.

Manases Evergreen Turf
USA
Rundt 15 timer bruker appen
Rivo svarte 27. desember 2023

Thanks for your feedback! We're thrilled you find our app simple and efficient. Your feedback means a lot to us.
- Lea & Rivo Team

16. januar 2024

Installed this, found it didn't do what I wanted so uninstalled it - fair enough.

However uninstalling the app still leaves code with a link to the Rivo website - and that seems like something I'd have wanted to be asked about

ba_loy_init.js?v=1705089578:16 Developer friendly loyalty - powered by Rivo.
ba_loy_init.js?v=1705089578:16
- Increased repurchase rates
- Increased LTV
- Fully customizable

Hit us up at: https://www.rivo.io/developers

Joy McMillan Glass
Storbritannia
2 minutter bruker appen
Rivo svarte 17. januar 2024

Hi Joy!

This is Lea from Rivo. I'd like to apologize for your experience with the app.
We've sent you an email to reach out and get to the bottom of this problem for you.

Please feel free to contact me back anytime: lea@rivo.io

Cheers,
Lea

9. november 2023

i was chatting with Mica and she was very profissional and helpful. I definitely recommend her and the Rivo.

Thank you very much.
Rui

Tekk Depot Store
Canada
32 minutter bruker appen
Rivo svarte 13. november 2023

So glad to hear that you had a great experience. We appreciate your kind words and recommendation!
- Lea & Rivo Team

30. oktober 2023

ポイントの導入はお客様にとても喜ばれます。
私の店では便利に使わせて頂いています。
わからない事があればチャットで親切に教えて貰えます。
チャットの担当によっては日本語でも対応してくれる時もあります。
システムも運営している人たちも良いので安心です。

Princess nail Online
Japan
Over 2 år bruker appen
Rivo svarte 2. november 2023

弊社のサポートに対するご満足とフィードバックをお聞かせいただき、大変嬉しく思います。 日本語サポートも可能な限り対応させていただきます。 今後ともよろしくお願いいたします! 🌟🙇‍♂️
- ケビン&リボチーム

19. oktober 2023

So helpful in trying to build the app and embed email discounts!

Ani + Quinn Design
USA
Rundt 1 time bruker appen
Rivo svarte 23. oktober 2023

Awesome to hear you found our app's features helpful! Don't hesitate to reach out if you need more help!
- Lea & Rivo Team

4. februar 2024

Very Nice customer service and even gave additional advice! Awesome service

JJ flawless fit
USA
21 minutter bruker appen
Rivo svarte 6. februar 2024

Kevin here from Rivo! Thank you so much for leaving a review - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓