Rivo Loyalty Rewards Referrals
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Omtaler (2 362)
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Customer service was 10/10! Lance was incredibly responsive and answered any questions I had while using the app!
Thanks so much for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin
I used this app to attract repeat buyers, which it definitely does! Shortly after I installed it, I chatted with Pete in customer service who helped my increase my customer limit and he also proactively helped me with a few other tips to help me improve my shop! He was delightful to work with, very friendly, knowledgeable and eager to help. EXCELLENT, easy, and very responsive customer service!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
I loved the ease with which i was able to set it up. It was perfect for my needs and the support team is awesome. Thank you
Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
The app is very easy to setup and the customer service is impeccable. Paul helped me setup the app and also went above and beyond with taking a look at my store as whole and giving me pointers. 10/10 recommend.
Thank you Paul for your help today!
We're committed to providing a user-friendly experience for our customers, and we're glad to hear that the setup process met your expectations. Thank you for your positive feedback and recommendation! Please don't hesitate to reach out to us if you need any further assistance.
All the best, Kevin
I've only downloaded it today (after a lot of research) and I have started setting it up, but so far everything seems great! It is easy to use, the customer support is very helpful and fast, and I really like the customer interface too!
Thanks for the 5-Star review, Zero Waste Path! We appreciate you using the app. If you ever need help along the way, please don't hesitate to let us know. Our team here at Rivo is happy to help out in any way we can. ✨ Best wishes, Kevin
Einfache Installation aber selbsterklärend. Aufwändig ist nur die Texte auf Deutsch zu hinterlegen. Sehr guter Support.
Vielen Dank für die Bewertung! Lassen Sie uns wissen, ob wir Ihnen jederzeit bei der Beantwortung von Fragen helfen können. Sehr geschätzt, Kevin
I'm just starting to dig in now- super helpful support so far. I had issues with the widget placement and the instructions I was given to move it were very helpful.
So pleased to hear that we were able to help you with your concern. 😊 Thank you so much for the positive feedback! If there's anything else we can do, just let us know. All the best, Kevin
Arianne was so lovely, I like the app already and even more with the customer service. Thank you for making it a great experience
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
I am loving Rivo CS Team - Especially Arianne! She did a great job helping me set up the program and answered any questions I had. I am looking forward to growing with this app. Thanks Arianne!
What a wonderful review! 🤩This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin
We cannot say enough good things about Abbie, she is truly AMAZING! We have been trying to figure out how to move our Rewards Badge from on top of our other badge on the bottom of our home page to the other side of the page, and Abbie just fixed it in like 1 minute or less... She needs a raise! Whenever we need help -Abbie is so knowledgeable and helpful. She doesn't mind assisting in the smallest of details and she is so professional, we just cannot say enough great things about her. Thank you Abbie for helping us, you truly ROCK!
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is always happy to lend our hands anytime. 😃 Thanks, Kevin