Omtaler (1 408)
Raffiner
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Etter vurdering
We have been using this app for approximately four years, and the customer support provided by this company has been truly outstanding throughout that time. The team consistently demonstrates availability, prompt responses, and a strong ability to provide clear and helpful explanations, conveying confidence in every interaction. It is evident that there is a genuine commitment to finding effective solutions and ensuring a positive customer experience. A high-quality service that truly makes a difference.
Thank you so much for this heartfelt review! 😊 We're truly honored to have supported you over the past four years and delighted that our team's availability, promptness, and commitment have made such a positive impact. Your kind words inspire us every day! If there's anything else we can assist with, we're always here.
- Kevin & Rivo Team
We encountered an issue preventing integration with Klaviyo, which proved challenging to resolve. The problem was escalated to Rivo's engineers for troubleshooting. After concerted efforts from the entire team, we finally resolved this integration issue.
Thank you for your patience and kind words! 🙏 We're so glad our team resolved the Klaviyo integration. Your success is our priority—always here to help! 🌟
- Kevin & Rivo Team
It did not take long for their customer service to respond back via chat so we appreciate them responding promptly. Excellent service!
We're thrilled to hear our customer service responded promptly via chat and provided excellent service—it truly motivates the team every day. Your kind words mean the world to us!
- Kevin & Rivo Team
speedy and accurate diagnosis of the problem we are having. with very clear instructions on how to fix the problem. very happy with the service! Thank you so much! :)
We're thrilled our speedy, accurate diagnosis and clear instructions fixed your issue—your happiness truly brightens our day! Always here to help.
- Kevin & Rivo Team
Arianne was very helpful and broke down the information I needed.
Thank you for the kind words! 😊 We're thrilled our team was helpful and made the info clear. Always here to assist—thanks for choosing us!
- Kevin & Rivo Team
Fast response/help time with customer/app support, Arianne was amazing from start to finish.
Easy to navigate, offering everything I needed to reward our online customers for their loyalty.
Thank you for the fantastic review! We're thrilled our customer support was amazing and fast, and that the app's easy navigation met your needs for rewarding loyal customers. 😊 We're always here to help!
- Kevin & Rivo Team
Love love love.
I tried them all and sticked to this one.
Super UI.
Easy to use, important features even on basic plan.
Great support, especially Arianne.
We're blushing from all the love! 😊 Thrilled you chose us after trying them all—super UI and easy features are our jam! Thanks for the shoutout to our support team. Always here to keep your Shopify store rocking!
- Kevin & Rivo Team
Great customer service
We're absolutely thrilled to hear that our customer service made such a positive impression—it truly motivates the team every day. Your kind words mean the world to us!
- Kevin & Rivo Team
She was very quick and solved my problem.
Thank you so much! 😊 We're thrilled our team solved your issue quickly. Your kind words made our day—always here whenever you need us! 🌟
- Kevin & Rivo Team
It works as advertised and their customer service person, Arianna, was amazing in helping me with everything I needed to get my site looking correct after a theme update. Super easy and hassle free.
Thank you for the fantastic review! We're so glad the app works as promised and that our customer service team made your theme update experience easy and hassle-free. Your kind words truly brighten our day! 😊 We're here for you anytime.
- Kevin & Rivo Team