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It works as advertised and their customer service person, Arianna, was amazing in helping me with everything I needed to get my site looking correct after a theme update. Super easy and hassle free.
Thank you for the fantastic review! We're so glad the app works as promised and that our customer service team made your theme update experience easy and hassle-free. Your kind words truly brighten our day! 😊 We're here for you anytime.
- Kevin & Rivo Team
Arianna has been super helpful in resolving issues! Super quick and efficient!
Thank you for the lovely feedback! We're so happy to hear we've been super helpful and efficient in resolving your issues. Your support means a lot! 😊
- Kevin & Rivo Team
We were hesitating between 2 other softwares and Rivo for our referral program. We decided to launch with Rivo and I’m so glad we did.
It has a lot of customisability and features and is SUPER easy for a non-technical team to set up.
Abbie from customer support is phenomenal. She responds within minutes, taking her time to fully understand our requirements before swiftly helping us implement the correct solution.
Thank you very much Abbie !!!
Thank you for your wonderful review! We're thrilled you chose Rivo and love its customizability and ease of use. Our team is honored by your kind words about our support. We're here for you anytime! 😊
- Kevin & Rivo Team
An amazingly personable and incredible support experience! Arianne in the Rivo support team has been absolutely wonderful in delivering, what quite frankly and sadly is a lost art and passion in todays digital age. As a new Shopify and potential Rivo customer, her customer-centric attitude, expertise, perseverance delivered everything you could ever want, and more to convert any doubtful customer. She made a Rivo customer out of us. She excels the experience as much as the app itself. Thank you Arianne. I hope i always get to deal with you.
Loads of features, intuitive setup, and excellent support... and all at a very affordable price. Shout out to Arianne who was there via chat to help me with all my questions.
Thank you for the awesome review! We're so glad you find our app feature-rich, easy to set up, and budget-friendly. Huge thanks for the shout-out to our supportive chat team! 😊 Always here for your questions!
- Kevin & Rivo Team
The best customer service, I was having issues uploading my CSV file (my fault) and they were patient, friendly and we got it fixed fast.
Thank you for the wonderful review! We're thrilled our team was patient and friendly in quickly fixing your CSV upload issue. Always here to make things smooth for you! 😊
- Kevin & Rivo Team
I'm an early adopter of this app and have found it just about faultless - love the way the developers take feedback on board and improve or enhance it according to user experience. Support is absolutely excellent - personable, flexible and really obliging. Thank you! I appreciate it so much.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Good program, easy to setup and great support. Help us a lot while setup the program.
Thank you so much for your kind words! 💛 We’re thrilled to hear that setup was smooth and our support team could assist you. Your satisfaction means a lot to us!
- Kevin & Rivo Team
I have been a customer for over 2 years now. Each time I have contacted their support for our business they were pleasant, kind, and super helpful. I recently updated my stores website and had some glitches with our rewards platform, Pete was super helpful and patient as I was confused with the steps to take. If you need an app that is straightforward with great customer service this is the one! Love it so far!
So glad to hear you’ve had a great experience with us for over 2 years! Our team loves helping you navigate any hiccups. Thanks for the awesome review and your continued support!
- Kevin & Rivo Team
We've been using Rivo for years now, wonderful app with decent pricing tiers (a bit pricey at high tiers......). But all-in-all a phenominal rewards app for any size shopify site. And support is always very fast and fantastic.
We are so glad that you're happy with our app and services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉If questions might come up, please let us know so we can immediately help you. Much appreciated, Kevin