Recenzje (2 312)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 96% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
Edytowano 9 wrzesień 2024

Listed under the available rewards you can offer was "Commission"; that reward was not available (at least in the free version).

Hale Soaps
Stany Zjednoczone
37 minut korzystania z aplikacji
Rivo odpowiedział(a) 8 wrzesień 2024

Hi Brian,

I'm sorry for your experience so far using the app. We store credit as a referral reward – which essentially acts as a commission for referring friends, as you can earn credit for every friend you refer. I'm more than happy to set up a referral campaign and the app to function this way for you. I updated our app listing to reflect a more accurate representation of that.

I reached out over email there to help make things right.

Cheers,
James

25 lipiec 2024

The support is amazing. Very helpful. Can't wait to launch and test everything completely out!

Perfect Blend Body Care
Stany Zjednoczone
Około 2 godziny korzystania z aplikacji
Rivo odpowiedział(a) 29 lipiec 2024

Thanks so much for your kind words! We're thrilled to hear you're happy with our support and can't wait for your launch. Best of luck!
- Kevin & Rivo Team

1 lipiec 2024

Great app and great support! Very impressed

i-Krave Chinese Kitchen
Wielka Brytania
Prawie 2 lata korzystania z aplikacji
Rivo odpowiedział(a) 3 lipiec 2024

Thank you so much for your kind words! We're thrilled you're enjoying the app and our support. Let us know if you need anything else!
- Kevin & Rivo Team

12 czerwiec 2024

I just started using this app. So far so good. Pete has really helped me along the way. A few little hiccups with setting things up, and tricky to grasp everything, but the support has been great so far. I do wish they had a few more training courses available to help newbies or an option for a flat rate to get a bit more support and direction. However, the software and features are pretty great for the price. I think this will be a true asset to my store.

The Bold Sleeve
Kanada
1 dzień korzystania z aplikacji
Rivo odpowiedział(a) 14 czerwiec 2024

Thanks for your feedback! We're glad our support team has been helpful. We'll consider more training options to better assist new users like yourself. Happy to have you with us!
- Kevin & Rivo Team

13 październik 2024

Ravis de mon échange avec ariana

La Fabrique A DeDeuh
Francja
Ponad 2 lata korzystania z aplikacji
Rivo odpowiedział(a) 14 październik 2024

Merci pour votre retour ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe d'assistance. Nous sommes là quand vous avez besoin de nous ! 😊
- Kevin et l'équipe Rivo

13 październik 2024

Good Experience.

Hamaraproduct
Indie
Około 11 godzin korzystania z aplikacji
Rivo odpowiedział(a) 14 październik 2024

Thanks for sharing your experience! We're glad it was a good one. Here if you need anything else! 😊
- Kevin & Rivo Team

17 czerwiec 2024

Friendly employee and solved my problem. Thanks a lot!

Knightsmen Grooming
Kanada
4 miesiące korzystania z aplikacji
Rivo odpowiedział(a) 18 czerwiec 2024

Thank you for your feedback! We're glad our team could assist you effectively. Let us know if you need anything else in the future!
- Kevin & Rivo Team

22 lipiec 2024

great support from Paul for newbies like me.

JPHA
Wielka Brytania
14 dni korzystania z aplikacji
Rivo odpowiedział(a) 23 lipiec 2024

Thanks for your feedback! We're happy to support newbies like you. Don't hesitate to reach out if you need any more help!
- Kevin & Rivo Team

5 wrzesień 2024

Thanks to Paul and Jel, for making the whole setting progress fluently!

ANCEL
SRA Hongkong (Chiny)
Około 19 godzin korzystania z aplikacji
Rivo odpowiedział(a) 8 wrzesień 2024

We're thrilled to hear your setup went smoothly! Thanks for your feedback, and we're here whenever you need us. 😊
- Kevin & Rivo Team

20 maj 2024

this app is the best referral/ loyalty app you can add to your store i have not been using it long but the support has always been there and they are always so helpful and will do anything they can i would definitely recommend

ATMOSFEAR
Wielka Brytania
Około miesiąca korzystania z aplikacji
Rivo odpowiedział(a) 22 maj 2024

Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and our support team. Your recommendation means a lot to us! 😊
- Kevin & Rivo Team